Supervisor, Business Program Management and Support

Job Description

Summary Description:

Under direction of the director of the Department of Business Information Services, in the Division of Technology Services supervises and provides program management for the growth and ongoing support of enterprise systems (e.g. - enterprise resource planning (ERP), enterprise performance management (EPM), human capital management (HCM), financial, budget, HR systems). Leads all phases of the planning, development, and implementation of multiple enterprise-wide business systems using project and program management methodologies. Ensures that program execution properly meets the requirements of the contracts, develops processes and procedures to adjust program activities. Creates and fosters an environment that embodies leadership and team engagement. Cross-departmental collaboration with all levels of leadership, stakeholders, (i.e. - the Office of Human Resources and Development, the Office of Finance, the Office of the Employee Retiree Service Center, the Office of General Counsel), consultants, and vendors in assessing needs, providing strategic technology direction for cloud based, on-premise, and emerging technology implementations. Reviews and assists in implementation validation and testing. Establishes change management and communication processes, manages related procurement, contracting, and financial activities. Manages risk and matters of compliance related to local, state, and federal regulations, policies, and mandates. Aligns priorities with the vision of the office and the Montgomery County Public Schools (MCPS) strategic priorities. Physical Demands: None Special Requirements: Ability to work beyond a 40-hour work week as required.

KNOWLEDGE SKILLS ABILITIES:

Thorough knowledge of and ability to implement current and emerging information technologies, systems development methodologies, and best practices. Must have strong analytical and problem-solving skills. Ability to manage, develop staff, and resources for multiple projects effectively in order to achieve results on time and within budget. Ability to cross-team collaborate with other departments and offices to identify and address user requirements for system functionality. Ability to build strong relationships and foster collaboration across all levels of leadership, improve decision-making, and deliver value to the district. Ability to provide guidance and supervision in regards to forecasting, tracking, and executing projects (e.g. - related tasks, budgets, and resource allocations). Provide direction to high functioning teams, prioritizing objectives, and resources to scale impact over time. Ability to quickly learn Montgomery County Public School (MCPS) policies, regulations, and practices. Requires excellent technical, project and program management, process improvement, team-building, and oral/written communications skills. Prior experience with Oracle Cloud including ERP and HCM is a plus.

Education Training Experience:

Bachelor?s degree from an accredited college or university with an emphasis in business administration, information technology, information systems, project management or related field. Four years or more experience working in a large organization implementing and managing business information technology enterprise solutions; some of which shall have been in a supervisory or leadership capacity. Considerable experience in full life-cycle software project management. Experience with enterprise-wide human resources, financial, and related applications (e.g., Oracle Cloud, Salesforce, Workday). Experience with Oracle and other enterprise databases, as well as web-based system architectures, client/server, and cloud based and emerging technology computing models desired. Experience in working in testing, development, and production environments. Considerable experience in information technology in a business, school environment, and/or other combinations of applicable education, training and experience which may provide the knowledge, abilities, and skills necessary to perform effectively in the position. Proficient in Microsoft Excel and PowerPoint. Other combinations of applicable education, training, and experiences may be considered.

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