Dispatch Specialist

1 week ago

Columbus, OH, United States Precison Garage Doors Full time
We're Hiring: Dispatch Specialist | Columbus

Are you a dependable, organized multitasker with a passion for customer service? We're looking for a Dispatch Specialist to join our growing team You'll be the vital link between our customers and field staff-helping ensure smooth operations, timely service, and exceptional support.

What You'll Do:
  • Serve as the first point of contact for customers via phone, email, and live chat.
  • Route service requests and inquiries to the right field team member.
  • Schedule appointments and coordinate service calls efficiently.
  • Manage a high volume of inbound communications while staying organized.
  • Maintain accurate records of customer interactions and follow-ups.
What You Bring:
  • Prior experience in customer service, dispatch, or a related field (preferred).
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities-you stay calm and think on your feet.
  • Tech-savvy with proficient computer skills.
  • Experience with ServiceTitan is a plus
Perks & Benefits:
  • Paid Time Off (PTO) - Recharge and take personal time when needed.
  • Team-Focused Culture - We value collaboration, accountability, and continuous growth.
  • Health, Dental & Vision Insurance - Comprehensive coverage for you and your family.
  • 401(k) with Company Match - Plan for the future and we'll help you get there.
  • Supplemental Insurance Options - Including short/long-term disability and life insurance.

If you're ready to make an impact and grow with a company that values your contributions, apply now to become our next Dispatch Specialist

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