Customer Service Representative
1 day ago
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
Be the reason someone smiles today. Help us deliver an exceptional customer experience-one interaction at a time
Are you a natural problem-solver who genuinely enjoys helping others? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a friendly, proactive, and resourceful Customer Service Representative to be the voice of our brand and the hero our customers count on.
In this role, you'll be the go-to person for customer inquiries-delivering answers, solving problems, and guiding our customers toward the perfect laundry solution. If you love making lives easier and people happier, this is the job for you.
Our reputation for outstanding service starts with exceptional people-like you
What You'll Do:
- Answer a high volume of customer calls, emails, and messages with warmth, professionalism, and a can-do attitude
- Identify customer needs by asking thoughtful questions and actively listening
- Provide timely and accurate solutions using our internal systems and tools
- Ensure all customer requests are completed to enable Next Day Service
- Generate and distribute monthly reports to keep internal teams informed
- Assist and support our driver installers in the field when needed
- Be a key player in helping us maintain our customer-first reputation
- High school diploma or equivalent (must pass a background check & drug screening)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), G Suite, and Salesforce
- Strong interpersonal and communication skills-you know how to make people feel heard
- Stellar time management and multitasking abilities
- Critical thinker and creative problem solver who takes initiative
- Bilingual in Spanish is a big plus, but not required
- Starting at $20.00/hour, based on experience
- Monday-Friday schedule (No weekends)
- 401(k) with profit sharing
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Quarterly bonuses and annual raises
- Paid training to set you up for success
- And much more
Ready to Make a Difference?
Bring your energy, empathy, and customer-first mindset-we'll provide the training, support, and environment where you can thrive. Apply today and help us continue to deliver service that speaks volumes
Compensation: $20.00 - $24.00 per hour
Automatic Leasing Service is an equal opportunity employer and promotes a drug-free workplace.
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