Assistant Community Association Manager

2 weeks ago

Dedham, MA, United States Associa Full time

Come work at Associa We are an industry leader in community association management and we are looking for a talented Assistant Community Association Manager to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

We're looking for a motivated and detail-driven Assistant Community Association Manager to join our team In this fast-paced role, you'll provide vital administrative and operational support to assigned community associations and properties. You'll work hand-in-hand with Community Managers and serve as a helpful, professional resource for homeowners, board members, vendors, and committees alike.

This is a great opportunity for someone who thrives on variety, values strong community connections, and enjoys solving problems while keeping things running smoothly behind the scenes.

Duties and Responsibilities (may include but not limited to):

  • Be a go-to point of contact-communicating effectively between homeowners and the Board of Directors.
  • Help manage daily operations in alignment with the Association's policies, procedures, and management agreement.
  • Perform property inspections and assist with Architectural Review Committee (ARC) requests.
  • Maintain and update homeowner databases to keep everything current and organized.
  • Prepare materials for Board meetings and attend as needed.
  • Support review of monthly financial reports and assist in budget-related discussions.
  • Monitor delinquencies and aid in collections follow-up.
  • Keep unit and contract files up-to-date and audit-ready.
  • Jump in on routine tasks and special projects to support portfolio managers.
  • Participate in community events, helping to foster positive resident experiences.
  • 1-2 years of community/property management experience
  • Exceptional time management skills and the ability to juggle multiple tasks with ease.
  • A confident communicator who can build trust and rapport with residents, board members, and team members.
  • A natural problem-solver with a proactive and positive mindset.
  • Someone who thrives in a fast-moving environment and can pivot when needed.
  • Detail-oriented, self-motivated, and team-oriented-you make things happen
  • Comfortable with technology, especially Microsoft Office and common property management systems.
  • High school diploma or equivalent required.

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