Online Teller Bilingual Preferred

2 days ago

Tampa, FL, United States Suncoast Credit Union Full time
Overview

8 positions available

Starting Pay: $18.50

Start Date: January 5th, 2026

Training Schedule: Monday through Friday: 8:00 AM - 5:00 PM

Regular Schedule: Monday through Friday: 10:00 AM - 8:00 PM and Saturday: 8:00 AM - 1:00 PM

Tuesday, Wednesday OR Thursday: OFF and Sunday: OFF

*Employees are given the option to work from home after 4-6 months of proficient performance*

The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera.

Responsibilities

  • Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals
  • Ensure proper endorsements and identification are obtained to follow credit union policies and procedures
  • Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously
  • Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions
  • Perform end-of-day balancing
  • Adhere to security, audit, and compliance requirements
  • Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members
  • Attend educational events to increase professional knowledge
  • Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program
  • Complete FACT Act Red Flag training
Qualifications
  • High school diploma or equivalent
  • 6+ months of experience in customer service or a similar position
  • Bilingual in Spanish preferred
  • Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
  • Accurate, detail-oriented, and organized with task management
  • Ability to use multiple systems simultaneously
  • Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
  • Ability to work independently and in a team-oriented environment
  • Must maintain a high level of confidentiality
Benefits
  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

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