Guest Service Host

2 weeks ago

St Louis, MO, United States Explore St. Louis Full time

Our ideal candidate will be a highly customer service-oriented team player with a friendly and accommodating personality, plus the demonstrated ability to communicate effectively, thrive in a team setting, and work at a fast pace. Ability to work a flexible schedule to include days/nights, weekends and holidays is necessary. Essential duties include the following:

  • Greet each guest in a warm and friendly manner.
  • Monitor designated work area before and during scheduled events to ensure cleanliness and certainty that it is presentable to the public.
  • Check each ticket thoroughly; noting the date, level, aisle, row, and seat to ensure accuracy.
  • Assist guests with locating their seating section.
  • Provide guests with clear and accurate information.
  • Receive and respond to guest complaints, contacting the supervisor for assistance if necessary. Document any issues on the Incident Report Form, listing any complaints and/or incidents that occur.
  • Check on guests if they fall, or if a foreign object lands in their seating section. Be sure to document observations of the area, including any debris, etc.
  • Use initiative, maintain visibility in the designated areas, and react to incidents that require GS Ushers' attention. Usher staff cannot lean, slouch, or sit while on duty.
  • Maintain a general understanding of the entire facility and location of key areas; including First Aid rooms, Guest Service Centers, restrooms, telephones, family restrooms, ATM machines, etc.
  • Work a flexible schedule as necessary to include nights, weekends and holidays.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Guest Service Agent

    1 week ago

    St Louis, MO, United States Drury Hotels Company, LLC Full time

    Starting at $17.87/hour! Hiring for the evening shift from 3pm to 11pm. Property Location: 2211 Market Street - St. Louis, Missouri 63103 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today...

  • Host-Crown Hall

    2 weeks ago

    St Louis, MO, United States Ballpark Village Full time

    Live! Hospitality and Entertainment is opening a NEW concept featuring a full-service restaurant, bar, and live music! Host Responsibilities include, but are not limited to:Answers the phones and taking messages/reservations. Maintaining an accurate wait when necessary. Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a...

  • Experienced Host Westport Plaza

    2 weeks ago

    St Louis, MO, United States Drunken Fish Full time

    Benefits: Employee discounts Opportunity for advancement Training & development Wellness resources We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests...

  • Host - Salt + Smoke

    2 weeks ago

    St Louis, MO, United States Salt and Smoke BBQ Full time

    ABOUT SALT + SMOKE: If you're passionate about great food, great people, and delivering outstanding experiences, apply today! We can't wait to meet you and see how you can make happy happen at Salt + Smoke! The team at Salt + Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop,...

  • Event Host

    2 days ago

    St Louis, MO, United States City Museum Full time

    Event Host Department: Marketing/Sales Employment type: Part-time Work Schedule: varied hours including weekdays, weekends, evenings, and holidays Reports to: Event Sales Executive Summary This role serves as a guest host for many different experiences at City Museum. This includes: Coordination of private and in-house events, setup/break down, and...

  • Event Host

    6 days ago

    St Louis, MO, United States City Museum Full time

    Event Host Department: Marketing/Sales Employment type: Part-time Work Schedule: varied hours including weekdays, weekends, evenings, and holidays Reports to: Event Sales Executive Summary This role serves as a guest host for many different experiences at City Museum. This includes: Coordination of private and in-house events, setup/break down, and...

  • Event Host

    5 days ago

    St Louis, MO, United States City Museum Full time

    Event Host Department: Marketing/Sales Employment type: Part-time Work Schedule: varied hours including weekdays, weekends, evenings, and holidays Reports to: Event Sales Executive Summary This role serves as a guest host for many different experiences at City Museum. This includes: Coordination of private and in-house events, setup/break down, and...

  • Event Host

    4 days ago

    St Louis, MO, United States City Museum Full time

    Event Host Department: Marketing/Sales Employment type: Part-time Work Schedule: varied hours including weekdays, weekends, evenings, and holidays Reports to: Event Sales Executive Summary This role serves as a guest host for many different experiences at City Museum. This includes: Coordination of private and in-house events, setup/break down, and...

  • Guest Service Agent

    1 week ago

    St Louis, MO, United States Davidson Hospitality Group Full time

    Davidson Hospitality Group - 21739 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...

  • Guest Service Agent

    4 days ago

    St Louis, MO, United States davidson hospitality group Full time

    Davidson Hospitality Group - 21739 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...