AI Business Analyst

About the Role

The AI Business Analyst will play a key role in FinThrive's AI and automation initiatives by analyzing operational processes, identifying opportunities for AI enablement, and supporting the implementation of scalable solutions. This mid-level role works closely with business and technical teams to document requirements, map workflows, and ensure successful deployment of AI and automation projects that improve productivity and deliver measurable ROI.

What you will do

• Evaluate internal business processes for AI and automation opportunities
• Conduct business process analysis, mapping sessions, and feasibility studies
• Collaborate with process owners to define future-state, AI-driven workflows
• Document requirements, process steps, and exception handling logic
• Work with technical teams to clarify AI models, automation rules, and system needs
• Support testing, deployment, and post go-live validation of AI/automation solutions
• Document and communicate ROI from AI and automation initiatives
• Participate in change management, enhancement documentation, and troubleshooting

What you will bring

• 2-4 years of experience as a business analyst, project coordinator, or process analyst (preferably in healthcare, tech, or operations)
• Hands-on exposure to AI and automation technologies (RPA, machine learning, intelligent document processing) is preferred
• Experience documenting business processes and requirements
• Strong problem-solving and communication skills
• Ability to work independently and collaboratively
• Bachelor's degree in business, healthcare administration, information systems, or related field
• Travel required: Estimated at 10%

What we would like to see

• Experience with healthcare operations or healthcare technology
• Familiarity with AI/automation platforms (e.g., UIPath, Azure AI, AWS AI)
• Experience with data analysis tools (Excel, Tableau, etc.)
• Knowledge of healthcare regulations (HIPAA, etc.)

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit .

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at #culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit .

FinThrive's Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process. FinThrive Privacy Notice for California Resident Job Candidates

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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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