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Customer Service Assistant
2 weeks ago
Elevare Branding is a forward-thinking creative company dedicated to helping brands stand out with clarity, originality, and meaningful impact. We specialize in high-quality production, strategic branding, and seamless execution across all stages of the creative process. Our team values professionalism, innovation, and a collaborative spirit that drives exceptional results.
Job Description
We are looking for a polished and reliable Customer Service Assistant to support our clients and internal team. This role involves handling customer inquiries, assisting with client accounts, and ensuring that every interaction reflects our company's high standards. The ideal candidate is detail-oriented, professional, and committed to delivering exceptional customer support.
Responsibilities
- Provide timely and courteous support to clients via phone, email, and internal communication channels.
- Assist with resolving customer questions, concerns, and service requests.
- Maintain accurate documentation, records, and customer information.
- Support the customer service team with daily tasks and administrative duties.
- Collaborate with other departments to ensure seamless client experiences.
- Uphold the company's values, service standards, and professional image in all interactions.
- Strong communication and interpersonal skills.
- Ability to stay organized and manage multiple tasks effectively.
- Problem-solving mindset with a customer-focused approach.
- Professional demeanor and strong attention to detail.
- Ability to work well independently and as part of a team.
- Competitive salary of $45,000-$48,000 per year.
- Opportunities for professional growth and career advancement.
- Skill-building in customer relations and client management.
- Supportive and collaborative work environment.
- Full-time position with consistent scheduling.
