Manager, Safety-Emergency Management

SUMMARY

The Safety & Emergency Manager is a dual-role position responsible for ensuring the safety of guests, employees, and property while maintaining comprehensive emergency preparedness and response capabilities. This role balances proactive safety measures with strategic emergency management planning, ensuring compliance with regulations and readiness for all hazards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:
• SAFETY MANAGEMENT

o Develop, implement, and enforce safety policies and procedures in compliance with OSHA, fire codes, and GSR standards.

o Conduct routine safety inspections and risk assessments across all resort areas, including parking lots, recreational spaces, and high-traffic zones.

o Investigate safety incidents, document findings, and recommend corrective actions.

o Deliver safety training programs for staff, focusing on hazard recognition, accident prevention, and workplace safety culture.

o Monitor safety performance metrics and prepare monthly reports for leadership.

o Coordinate with maintenance and operations teams to address identified hazards
• EMERGENCY MANAGEMENT

o Maintain, and update the resort's Emergency Management Plan (EMP), covering disaster response, evacuation, shelter-in-place, and business continuity, for organization, including large venues.

o Lead emergency preparedness drills for fire, medical, severe weather, and active threat scenarios.

o Assist Incident Commander during emergencies, ensuring effective coordination with internal teams and external agencies.

o Establish and train an Emergency Response Team (ERT); assign roles and ensure readiness.

o Implement and test emergency communication systems, including mass notification platforms and monitor and document Life -Safety program testing and contracts.

o Liaise with local law enforcement, fire departments, and emergency management agencies for joint planning and response.

o Conduct post-incident reviews, document lessons learned, and update protocols accordingly.

o Assist in development of Tabletop exercises from executives to GSR management teams
• LIFE SAFETY

o Conduct regular inspections, maintenance, and testing of fire alarm, emergency lighting, and fire suppression systems

o Ensure all life safety systems follow relevant codes and standards

o Document all maintenance and inspection activities and maintain accurate records

o Investigate and resolve any reported malfunctions or system failures

o Provide technical support and training to building staff and first responders as needed

o Develop and implement preventive maintenance plans to ensure the continued reliability of life safety systems

o Liaison with contractors and vendors to complete necessary repairs and upgrades to systems
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES
• Strong knowledge of NFPA and IBC codes, OSHA standards, emergency management frameworks (FEMA/NIMS), and risk assessment methodologies.
• Excellent leadership, communication, and crisis decision-making skills.
• Ability to work flexible hours, including nights and weekends during emergencies.
• Proficiency in incident reporting systems, emergency notification platforms, and Microsoft Office Suite.
• Comprehensive understanding of regulatory compliance requirements.
• Expertise in training and team development.
• Ability to analyze data and prepare accurate incident reports.
• Exceptional oral and written communication skills.
• Advanced interpersonal skills for working with executives, managers, clients, law enforcement, and regulatory officials.
• Excellent time management and problem-solving abilities.
• Ability to remain calm and make sound decisions during critical incidents.
• Skilled at managing multiple priorities in a fast-paced, interruption-prone environment.
• Proficiency in basic math and advanced reading, writing, and task completion.
• Competence in clerical tasks, coordination, analysis, supervision, instruction, driving, precision work, and independent judgment.
• Flexible to work all shifts, including nights, weekends, and holidays, as business needs dictate.
• Must be at least 21 years of age.

EDUCATION and/or EXPERIENCE
• A Bachelor's degree in Safety Management, Emergency Management, Risk Management, or related fieldpreferred.
• Minimum of 3-5 years of experience working with fire alarm, emergency lighting, and fire suppression systems
• Minimum 3-5 years of combined experience in safety and emergency management, preferably in hospitality or large-scale facilities.

CERTIFICATES AND LICENSES
• OSHA Safety Certification(s) required
• Certified Emergency Manager (CEM) required
• First Aid/CPR and AED Instructor preferred
• ICS/NIMS Training required

PHYSICAL DEMANDS
• While performing the duties of this job, the team member is occasionally sitting, standing, walking, reaching overhead, and bending over kneeling, crawling, climbing, and balancing during the duration of their shift.
• Must be able to push/pull 50lbs or less occasionally and 25lbs or less frequently, as well as lift/carry 10lbs or less occasionally.
• The team member will occasionally have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
• Work performed frequently indoors and outdoors, alone or with and around others.
• Face-to-face work includes verbal contact with others on extended shifts around computer equipment and other electrical devices.
• May be exposed to confined areas, extreme temperatures, wet/humid areas, dirt/dust, moving objects, high places, slippery surfaces, vibrations, fumes/odor, and/or secondhand smoke.
• The noise level is usually moderate to loud.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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