Litigation Intake Specialist
2 weeks ago
Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application today Responsibilities: • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Completing Intake forms • Scheduling consultations with the Client Intake Specialist • Performing conflict checks • Maintaining accurate records in the conversion sheet • Conducting Potential New Client follow-ups and SCRUB calls • Reviewing intake leads from various sources • Assisting with Welcome Packets • Creating cases and invoices in the firm's management system • Referring unqualified Potential New Clients to appropriate sources • Tracking call metrics • Performing 250 outbound calls a week • Maintain a high show-up rate for scheduled calls Qualifications: • Skilled with Microsoft Office, especially Microsoft Excel • Previous legal experience a plus • Strong ability to communicate eloquently and empathetically a must • Previous customer service or sales experience preferred • High school diploma or equivalent required; Bachelor’s degree preferred • Must be high energy, enthusiastic, and empathetic • Candidate must be proficient in Microsoft Office • Dependability, punctuality, and consistency are key character traits for success in this position • Candidates must have excellent communication skills and be able to articulate themselves well orally and in writing • Must pay attention to detail and have a professional attitude • Must manage time appropriately • Spanish-speaking preferred Compensation: $18 - $22 hourly
• Completing Intake forms • Scheduling consultations with the Client Intake Specialist • Performing conflict checks • Maintaining accurate records in the conversion sheet • Conducting Potential New Client follow-ups and SCRUB calls • Reviewing intake leads from various sources • Assisting with Welcome Packets • Creating cases and invoices in the firm's management system • Referring unqualified Potential New Clients to appropriate sources • Tracking call metrics • Performing 250 outbound calls a week • Maintain a high show-up rate for scheduled calls
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Intake Specialist
4 days ago
Oakland, CA, United States The Nieves Law Firm, APC Full timeLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication...
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Intake Specialist
4 days ago
Oakland, CA, United States The Nieves Law Firm, APC Full timeLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication...
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Intake Specialist
7 days ago
Oakland, CA, United States The Nieves Law Firm, APC Full timeLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication...
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Intake Specialist
6 days ago
Oakland, CA, United States The Nieves Law Firm, APC Full timeLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication...
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Oakland, CA, United States Fennemore Full timeFennemore is a full-service business law firm with a 140-year legacy of excellence and a future defined by innovation. We are not your traditional law firm, and that's on purpose. With 20 offices across the Western U.S., we're breaking growth records as one of the fastest-growing firms in the country. We embrace change, set new standards for how a modern law...
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Litigation Practice Support Specialist Hybrid
2 weeks ago
Oakland, CA, United States Fennemore Craig Full timeJob Description Job Description Fennemore is a full-service business law firm with a 140-year legacy of excellence and a future defined by innovation. We are not your traditional law firm, and that's on purpose. With 20 offices across the Western U.S., we're breaking growth records as one of the fastest-growing firms in the country. We embrace change, set...
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Oakland, CA, United States Fennemore Craig Full timeJob Description Job Description Fennemore is a full-service business law firm with a 140-year legacy of excellence and a future defined by innovation. We are not your traditional law firm, and that's on purpose. With 20 offices across the Western U.S., we're breaking growth records as one of the fastest-growing firms in the country. We embrace change, set...
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Litigation Practice Support Specialist Hybrid
2 weeks ago
Oakland, CA, United States Fennemore Craig Full timeJob Description Job Description Fennemore is a full-service business law firm with a 140-year legacy of excellence and a future defined by innovation. We are not your traditional law firm, and that's on purpose. With 20 offices across the Western U.S., we're breaking growth records as one of the fastest-growing firms in the country. We embrace change, set...
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Client Services Specialist
3 days ago
Oakland, CA, United States University of California , Riverside Full timeUC Riverside's Facilities Services is recruiting for the Client Services Specialist. The full salary range for the Client Services Specialist is $32.74 - $52.32 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Under the general supervision...
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Client Services Specialist
1 week ago
Oakland, CA, United States University of California , Riverside Full timeUC Riverside's Facilities Services is recruiting for the Client Services Specialist. The full salary range for the Client Services Specialist is $32.74 - $52.32 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Under the general supervision...
