Patient Service Representative
2 weeks ago
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."
Overview:
Prepares patient for visit with provider by completing Advanced Standard room process including entering the chief complaint; taking patient vital signs; reviewing patient history and allergies; completing a thorough medication reconciliation; working the Encounter Guide including helping to close any open care gaps such as fall risk, depression screening, breast cancer screening, colorectal cancer screening, and diabetic eye exams; rechecking elevated blood pressures; and completing needed documentation in Epic for yearly preventative visits as needed.
Assists with any needed in-office testing including, but not limited to, drawing blood, completing mental status exams, EKG's, walking oxygen studies and point of care testing.
Administer vaccines and other injections within scope of practice.
Schedules follow up appointments when needed per office policy.
Collaborates with providers and clinical care team to monitor and coordinate delivery of the care plan.
Qualifications:
Medical Assistant:
Education: High School Diploma or GED.
Certification: Must obtain BLS certification within 90 days of hire.
Preferred Experience: 6 months of clinical healthcare experienceCertified Medical Assistant:
Education: High School Diploma or GED.
Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA). Must obtain BLS certification within 90 days of hire
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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