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Auto Total Theft

2 weeks ago

Bedford Park, IL, United States First Chicago Insurance Company Full time

We are seeking a Total Theft / Fire Claims Specialist to join our team

The Theft & Fire Claims Specialist will investigate and handle theft and fire-related property damage claims to prompt, courteous and fair closure while maintaining a reasonable expense factors. Bring proper conclusion to claims which require investigation due to potential coverage issues.

DUTIES & RESPONSIBILITIES:

  • Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
  • Work directly with internal and external customers to develop evidence and establish facts on assigned claims. Ensuring damage is consistent with the report of loss and verify timelines
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, status and damages that are applicable for each claim
  • Conduct thorough recorded statements
  • Consult with agents, witnesses, law enforcement, fire department personnel, vehicle service providers, and forensic specialist
  • Organize, plan, and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
  • Prepare and present claim evaluations for the appropriate settlement authority
  • Notify the Underwriting Department of any adverse information uncovered during the course of the investigation
  • Familiar with unfair claim practices in states where doing business
  • Conduct business with vendors in a manner while maintaining a reasonable expense factor and upholds the company's reputation for quality service
  • Provide customer service both to internal and external customers
  • Handle other duties as assigned

QUALIFICATIONS REQUIRED:

  • 2-3 years previous theft & fire auto insurance or other auto related experience A MUST
  • Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
  • Comprehensive working knowledge of policy language, file procedures, state rules and regulations
  • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster
  • Prior theft & fire claims experience
  • Ability to use on-line claims system
  • Bi-lingual a plus

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more

Estimated Compensation Range: $55,000/year-$70,000/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.