Catering Events Specialist

Job Title: Catering Event Specialist Department: Catering Reports to: Catering Director FLSA Status: Non-Exempt SUMMARY: The Catering Manager is the member/guests first point of contact. They are an ORC leader who acts as the liaison between club members and the club operational departments in the planning and execution of catered events. They are hospitality professionals who use their creativity and experience in planning to suggestively walk a client through the organizational details necessary for a successful event. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use active selling techniques to direct a client through the planning and preparation of a successful Catering event. Prepare Banquet Event Orders (BEO's) thoroughly. Noting accurate details of billing, date, count, location, menu and timing also including all special details of décor, linen, setup and special F&B orders (dietary restrictions). Responsible to actively communicate and coordinate with all club operational departments regarding the details of their events. Supervise and observe planned events to provide product consistency and ensure satisfaction of our members, guests and associates. Timely follow up with our clients both pre and post-event to insure complete satisfaction. Actively participate in club meetings/ trainings as required. Must be flexible to adjust scheduled days and hours as business dictates. Always represent the Ocean Reef Club professionally. QUALIFICATIONS: College degree preferred and must have 3-5 years of Hospitality Industry experience, specific experience in Catering/Event Planning; experienced wedding planning a plus. Progressive growth in F&B; must be energetic, outgoing and enthusiastic. Must be knowledgeable in MS Office, Sales-Force and Delphi. Must possess excellent communication skills. LANGUAGE: Must be able to read/write the English language in order to communicate with Members, contacts and co-workers and fully understand job assignments. Multiple languages a plus. REASONING ABILITY: Must have the ability and confidence to make timely decisions and change to obtain the highest levels of the Ocean Reef Club Quality Standards. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for long periods of time. Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis WORK ENVIRONMENT. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.