Network Administrator

4 days ago

Allen, TX, United States CData Software Full time
Must Have Technical/Functional Skills
  • Experience with Arista switches including CVP, Cisco routers and switches (Nexus), network monitoring and management platforms including SolarWinds including NCM, and Cisco DNA, Wireshark packet analysis,
  • Python scripting and automation, and dynamic routing protocols (BGP, EIGRP, OSPF, IS-IS). Good analytical and problem-solving skills.
  • Design, deploy, and manage Cisco wireless networks, including access points, controllers, and related infrastructure.
  • Understanding corporate and guest wifi network.
  • Understanding of wireless authentication method WEP, WPA, WPA2, WPA3, 802.1x/EAP
  • Wireless encryption method AES, TKIP, GCMP
  • Wireless Infrastructure mode terminology like BSS, BSA, SSID, BSSID, ESS, IBSS
  • Understanding of wireless standard RF spectrum and channels
  • Understanding different AP architecture autonomous, cloud based and lightweight
  • Understanding CAPWAP operation.
  • Familiarity with network security protocols and best practices
  • Perform network assessments and site surveys to determine optimal wireless coverage and capacity.
  • Configure and troubleshoot wireless LANs (WLANs) and related protocols (e.g., 802.11 a/b/g/n/ac/ax).
  • Monitor wireless network performance and conduct regular audits to ensure compliance with standards and best practices.
  • Collaborate with cross-functional teams to integrate wireless solutions with existing network infrastructure.
  • Implement security measures to protect wireless networks, including encryption, authentication, and access controls.
  • Provide technical support and troubleshooting for wireless network issues, escalating as necessary.
  • Document network configurations, changes, and procedures for future reference.
  • Stay up to date with the latest wireless technologies and industry trends to recommend improvements.
  • Cisco Certified Network Associate (CCNA) Wireless or higher certification preferred.
  • Strong knowledge of Cisco wireless technologies, including Cisco Wireless LAN Controllers (WLC) and Cisco Prime Infrastructure.
  • Hands-on experience in network technologies like routing, switching, LAN, WAN, Wireless LAN.
  • Administration of Cisco router, Cisco and Arista switch, Access point, Wireless LAN Controller, SolarWinds.
  • Independently handling major incident and actively participate in troubleshooting bridge call Arista MLAG, EOS, CVP, AVD
  • Experience on network automation tool Ansible, Python scripting
  • Subject Matter Expert in routing protocol BGP, EIGRP, IS-IS, OSPF.
  • Experience on MPLS network and Cisco Catalyst SDWAN technology
  • Understanding VPN technology
  • Understanding industrial Cisco router and switches
  • Clear understanding on backbone network and data center network
  • Network L3 skills in Routing, Switching, Wireless LAN, SolarWinds,
  • Clear understanding and troubleshooting skills in LAN/WAN/ Data center Network infrastructure.
  • Experience in working with different vendors like Cisco, Arista TAC / RMA process.
  • Incident, Change, problem request and service request Management.
  • Good at Technical documentation, Information Security Awareness, Availability, and flexibility as needed,
  • Collaboration, Teamwork, Quick learner.
Roles & Responsibilities
  • This position will directly support the customer enterprise network environment. They will participate in the installation, configuration, and performance analysis of enterprise networks with a primary focus on network routing and switching.
  • Candidate should have an advanced understanding of network communications technologies and demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects. Participate in a
  • rotating on-call schedule to provide 24x7 support.
  • Provide Network Operations support in EST hours 8 AM to 5 PM during weekdays. After office hours and weekend rotational on-call support.
  • Follow Incident, change, problem request and service request management process with 100 % compliance to agreed standards, Meet Client SLAs.
  • Responsive to all the communication. With our services give good experience to our client and achieve 100 % customer satisfaction.
  • Learn new technologies as needed and start supporting them.
  • Provide technical support and analysis, operation, administration, and troubleshooting activities- Adhere and advocate change management policies, incident management and trouble response scenarios.
  • Lead, facilitate, and coordinate work activities of others within the work group, team, or department- Prepare technical documentation including procedures, manuals, reports and standards.
  • Exhibit, problem solving, troubleshooting, resolution, communication, and customer service skills.
  • Apply patches or Code Upgrade as per Customer recommendation.
  • Configure, manage, and operate the Network Environment and the Network Services incorporating redundancy as per the guidance provided by Customer Network Design & Architecture team.
  • Assist, in accordance with SLA, in resolving Incidents and completing Tasks associated with Network equipment and Network Services software by coordinating with Field Operation team for on-premises break/fix support as necessary.
  • Follows policies, practices, procedures, standards, and company rules relative to assignments; complies with regulations and procedures required by external agencies.
  • Analyze network performance, troubleshoot when necessary, and provide resolutions to technical problems.
  • Review and evaluate the impact of the Network Services, particularly Changes in the Network Environment, on the other IT Functions and other Customer IT Environment Providers.

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