EVSE Reliability Electrician
2 weeks ago
ChargerHelp Inc., a California-based tech company, offers impactful solutions that power-up the EV ecosystem by providing Reliability as a Service (RaaS), data-driven insights via our EMPWR platform, and Learning & Development to prepare the next generation of EVSE technicians. We pride ourselves on being a trusted partner within our industry.
In the EVSE landscape, we're not just solving a challenge; we're driving the charge towards a sustainable future. Our mission is crystal clear: maximizing EV charging station uptime to unlock the full potential of mass EV adoption. Through innovation, integrity, and an unwavering commitment to quality and safety, we foster a culture of excellence and trust. If you join us, you'll be part of a dynamic team of skilled electricians and technicians leading EV reliability. Together, we're not just changing the industry; we're helping shape the future of transportation and environmental sustainability.
Position Description
As the EVSE Reliability Electrician, you will be on the front lines, performing critical break/fix services for EV charging stations facing communication, software, electrical, or technical malfunctions. Your electrical expertise will ensure these systems are not only functional but also pristine, code-compliant, and operating within their designed specifications through thorough inspections and skilled electrical work. You'll report to the Field Service Manager and receive specialized training to become a specialist in maintaining the backbone of electric mobility. Traveling is necessary for this position.
Who You Are:
You are a detail-oriented and safety-conscious licensed electrician with a strong understanding of electrical theory, NEC standards, and practical field application. You are comfortable working independently and as part of a team, and you possess excellent problem-solving and diagnostic skills specifically related to electrical systems. You take pride in your workmanship and are committed to upholding the highest safety and quality standards in every task.
Leveraging your proven experience in field service operations as an electrician, you will utilize your excellent written and oral communication skills to report work orders. Bonus points for general knowledge of EV charging, automotive systems, and hands-on experience in electrical installation, maintenance, and troubleshooting.
What you will bring
- Strong technical and electrical skills with a proactive approach to challenges.
- Ability to take initiative, produce high-quality results, and work efficiently.
- Adaptable to the changing dynamics of a start-up business strategy and evolving electrical codes and technologies.
- Proven working experience in field service operations as an electrician.
- Proficient written and oral communication skills. Sensitive to client needs and can develop warm client relationships.
- Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision.
- General knowledge of charging, EV automotive and/or vehicle systems is a plus.
- Hands-on experience in electrical installation, maintenance, and troubleshooting.
- Mandatory: Valid CA State Journeyman or Master Electrician License.
- Preferred: OSHA 10/30 certification, NFPA 70E, or equivalent safety training.
- Mandatory: Valid driver's license and clean driving record.
- NEC Compliance: Strong knowledge of Article 625 and other relevant NEC standards for EV charging installations.
- Wiring and Terminations: Experience with 240V/208V circuits, wiring EVSE units to panels, and using torque tools per spec.
- Conduit and Raceway Work: Skilled in EMT and PVC conduit installation; able to bend, mount, and seal per job specs.
- Panel Work: Comfort working in energized panels (where permissible and following all safety protocols), installing breakers, and verifying load capacity.
- Grounding and Bonding: Capable of installing compliant grounding systems for EVSE units and subpanels.
- Testing and Commissioning: Use of electrical testing tools (multimeter, insulation resistance testers, etc.) for system validation and diagnostics.
- Low Voltage & Networking: Basic understanding of CAT5e/CAT6 wiring, RS-485, Wi-Fi, Ethernet, and cellular connections for smart chargers.
- Troubleshooting: Ability to diagnose and fix power delivery issues, GFCI trips, communication faults, and firmware errors using test equipment and software.
Essential Duties and Responsibilities:
- Driving/Traveling safely to customer sites to repair, maintain, troubleshoot, and service electrical charging infrastructure using skills and tools that range from computer diagnostics to advanced electrical testing equipment.
- Perform all electrical work in compliance with NEC, local codes, and manufacturer specifications.
- Ensure that all services and projects are delivered on-time, within scope, and to the highest quality and safety standards.
- Report and escalate issues to company management as needed.
- Perform risk management to minimize project and safety risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive documentation of work performed, including test results and site conditions.
- Meet with clients to take detailed ordering briefs and clarify specific electrical requirements of each project.
- Attend conferences and training to stay up to date on training requirements, certifications, and evolving EVSE technology.
- Perform other related duties as assigned.
- Valid State Journeyman or Master Electrician License.
- High School Diploma or equivalent.
- Valid Driver's License with clean driving record. Driving is an essential function of this role, traveling to work orders can not function without driving and being able to be insured on company's auto policy.
- Reliable transportation.
- Willingness to travel up to but not limited to 50% of the time via road and air.
- Basic computer skills for diagnostics, reporting, and communication.
- Demonstrable electrical experience in commercial or industrial settings.
- Minimum 3 - 5 years of field technician experience as a licensed electrician.
- Completion of ChargerHelp Training upon onboarding.
- Physical and Environmental Demands include but not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise and high voltage
- Travel required upto 75%
- Basic Health Insurance: Medical, Dental, and Vision
- Paid Time Off and Sick Leave
- Mileage reimbursement
- Company Equity
- End of Year Holiday Week Off
- Please, we kindly ask that we don't receive solicitation from third parties*
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