Seasonal Retail Customer Service Associate
2 weeks ago
About The Role
Join our team as a Seasonal Retail Customer Service Associate, where you will provide outstanding customer service and ensure smooth operations at our point of sale. This role focuses on creating a positive shopping experience while efficiently handling transactions.
What You'll Do
- Greet and assist customers with their product inquiries and needs, operating the cash register and processing payments accurately.
- Deliver fast and friendly service while adhering to company point of sale and customer service standards.
- Aim to meet individual performance goals, including credit and loyalty programs.
- Help maintain accurate inventory through systematic handling and processing of merchandise.
- Participate in training new team members on best practices and company standards.
- Contribute to daily operations, including cash balancing and supply replenishment.
All associates at Kohl's are expected to:
- Act with integrity and promote teamwork in a welcoming environment.
- Make thoughtful decisions and collaborate with supervisors when needed.
- Anticipate customer needs and resolve issues effectively.
- Handle multiple tasks within established timelines.
- Follow company policies and safety guidelines diligently.
- Respond positively to direction from management.
- Take on additional tasks as assigned.
What Skills You Have
- Required: Strong customer service skills with the ability to manage multiple tasks accurately.
- Required: Excellent verbal and written communication skills.
- Required: No previous retail experience necessary.
- Required: Must be at least 16 years old.
- Required: Availability for flexible hours, including days, nights, weekends, and holidays.
- Preferred: Experience in client-facing retail or service roles.
Pay Starts At: $14.00
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