Orthodontic Treatment Coordinator

2 weeks ago

Oxnard, CA, United States Sugarbug Dental & Orthodontics Full time
Orthodontic Treatment Coordinator

Oxnard & Camarillo, CA - Pediatric Dental & Orthodontic Practice

Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years as a trusted leader in pediatric dentistry and orthodontics. With a commitment to innovation, compassionate care, and community impact, we are expanding our team and seeking an Orthodontic Treatment Coordinator.

This role combines customer service, sales, technology, and finance with a compassionate approach to patient care. The Treatment Coordinator is responsible for guiding families through their orthodontic journey-from treatment presentation and financial planning to scheduling and ongoing support.
Key Responsibilities
  • Welcome patients and families, creating a positive and supportive experience
  • Present orthodontic treatment plans clearly and confidently
  • Review insurance eligibility, financial options, and payment plans with patients
  • Coordinate treatment scheduling and patient flow using digital systems
  • Build trust with families by providing caring, compassionate guidance
  • Support billing, claims, and pre-authorization processes
  • Maintain accurate patient records and financial agreements
  • Collaborate with clinical and administrative teams to optimize patient care
What We're Looking For
  • 2+ years of experience in dental, healthcare, sales, or customer service (orthodontics preferred)
  • Bachelor's degree preferred (Business, Finance, Healthcare, or related field)
  • Strong communication and interpersonal skills with a patient-focused mindset
  • Tech-savvy and comfortable with digital scheduling, billing, and CRM systems
  • Organized, detail-oriented, and able to manage multiple priorities
  • Bilingual (English/Spanish) preferred but not required
Why Join Sugarbug?
  • Established Reputation: 16+ years serving Ventura County families
  • Innovation & Technology: A forward-thinking practice with digital systems and modern tools
  • Career Growth: Opportunities for advancement within a growing, multi-specialty practice
  • Positive Culture: A fun, compassionate team environment that values collaboration
  • Competitive Compensation: $31,000 - $54,000 annually (based on experience and education)

Join us and help redefine what it means to deliver exceptional, innovative orthodontic care.

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