VIP Host Event Entry Guest Experience

11 hours ago

Bethesda, MD, United States The Park at 14th Full time
About The Park at 14th

The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to providing our guests with an unforgettable dining experience through impeccable service and a warm, welcoming ambiance.

Job Summary

The Park at 14th is seeking a polished, personable, and detail-oriented VIP Host to manage guest arrival and entry operations for our nightlife and special events. This role is essential to delivering the standard of unreasonable hospitality The Park is known for.

From the moment guests arrive, the VIP Host ensures a seamless, elevated experience for everyone — especially high-profile and VIP guests. This is a guest-facing, fast-paced role requiring discretion, professionalism, and a strong presence at the front door.

Key Responsibilities

  • Welcome guests warmly and manage entry with confidence, charisma, and professionalism

  • Personally greet VIP clients, special guests, and high-profile attendees with discretion and care

  • Confirm guest names on VIP lists and reservation manifests

  • Manage guest access through scanning tickets, checking lists, and verifying credentials

  • Oversee wristband distribution, age verification, and tiered access based on event setup

  • Track and report attendance, particularly during high-volume or multi-event evenings

  • Collaborate with security, hosts, and managers to manage line flow and door operations

  • Coordinate VIP or bottle service check-ins with internal staff

  • Maintain a refined appearance and welcoming front-of-house presence

  • Ensure line flow and front entry area reflect the high standards of The Park experience

  • Adapt quickly to event-specific needs (Skip the Line access, early arrivals, multiple event layers)

Qualifications

  • Prior experience in high-end nightlife, hospitality, or VIP guest services strongly preferred

  • Excellent interpersonal and communication skills — confident and composed, with a smile, in high-energy settings

  • Strong attention to detail, professionalism, and discretion when working with high-profile guests

  • Able to multitask and adapt quickly to changing guest lists or event flow

  • Comfortable with digital check-in tools, ticket scanning, guest list software, and payment systems

  • Ability to work evenings, late nights, weekends, and holidays as needed

  • Comfortable with ticket scanning systems, cover tracking, and digital payments

  • Able to troubleshoot crowd flow and adjust check-in setups quickly and calmly

  • Professional appearance, strong communication skills, and a positive, solutions-oriented attitude

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