Host Runner
2 weeks ago
VENUE
The Yacht Club
The Yacht Club is a waterfront dining, drinking, and events destination - a full New York City block in the sky - on the 10th floor of Chelsea's 1930s masterpiece of industrial architecture, the landmarked Starrett Lehigh building.
DETAILS
Job Overview
Position Summary
Host Runners are the first point of contact for many of our guests. As such, they are an ambassador to our community and ultimately responsible for introducing guests to an elevated level of guest service. Host Runners are expected to personalize our commitment to hospitality and professional service in order to provide a unique and memorable dining experience.
Essential Duties & Responsibilities
- Communicate with venue management daily
- Comply with Company safety plan and standards as set forth in training materials
- Effectively communicate guest needs with FOH/BOH and management team
- Greet and thank each guest with energy, enthusiasm, and humility
- Maintain knowledge and understanding of every item on the menu and answer guest questions with clarity and confidence, providing recommendations upon request
- Provide friendly, gracious, motivated, detail oriented, and responsive service to create a memorable dining experience for guests
- Report to work in a neat and clean uniform; maintain well-groomed hair and personal hygiene as established by company policy
- Uphold established culture and values
- Ability to multi-task
- Ability to perform essential job functions when working in a high business volume, fast-paced environment
- Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions
- Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
- Excellent verbal communication skills
- Must love sunsets
- Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
- Willingness to work in outdoor climate conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds
Benefits
- Paid Safe and Sick Leave
- Commuter Benefits
- Employee Discount
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