UX Researcher

2 weeks ago

Farmers Branch, TX, United States System One Holdings, LLC Full time
Position Title: UX Researcher & Design Strategist

Provide locations/flexible work by preference: Majority of team are in and around Pittsburgh

Ability to work remote: remote

Days of the week: Monday through Friday

Working Hours (Flexible): 8-5 EST (9 am or 10 am EST daily stand ups EST)

Length of Assignment: potential through 2026

Function of the group: Research, UX design/ UI Design, and strategy

Current initiatives/project(s) that this resource will be impacting:

Experience Design for C&IB, supports the digital design strategy and delivery for Pinnacle platform, web and mobile presence. (90% of time)

Research strategy and design for other C&IB areas, more short term support/projects

Roles and Responsibilities:

UX Researcher to lead and facilitate UX research and workshop activities with internal product teams, and to lead and execute user research with clients.

Key Responsibilities:
  • Collaborate with cross-functional teams to identify and prioritize research needs across the product roadmap.
  • Design and conduct mixed-methods user research (e.g., interviews, usability testing, surveys, ethnographic studies).
  • Develop research plans, screeners, discussion guides, and data collection instruments.
  • Synthesize and present findings in a compelling, actionable way to stakeholders at various levels.
  • Translate insights into clear recommendations that influence product direction and design decisions.
  • Work closely with product and design partners to align research activities with business and user goals.
  • Champion user-centered thinking throughout the organization.
  • Maintain and evolve our research practices, tools, and participant management processes.
Technical Skills:
  • Mural/ Fig jam
  • Figma
  • Jira
  • Microsoft office suite
  • User zoom/ Survey Monkey
Flex Skills:
  • Similar experience with story boarding in different tools
  • Confluence or other tools
Soft Skills:
  • Understanding interaction design principles
  • Responsive patterns
  • Ability to work cross functional (product tech and design)
  • Communication and story telling skills
  • Consistent and organized, detail oriented
  • Operate and contribute to a governance program
UX Researcher to lead and facilitate UX research and workshop activities with internal product teams, and to lead and execute user research with clients.

Skills:
  • Figma
  • JIRA
  • Microsoft Office Suite
  • Mural/ Fig jam

Share your resume with ariz.khan@systemone.com. Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn

Ref: #404-IT Pittsburgh

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