Desktop Support Analyst
2 weeks ago
The Desktop Support Technician will be part of a team responsible for supporting workstations running on Windows 11 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is responsible for proactively monitoring these workstations and is responsible for firmware updates, operating system updates, anti-virus software updates, security patches, and repair of any hardware failures. The technician will also provide helpdesk support, including answering helpdesk phones and resolving end-user computer issues using remote diagnostic and troubleshooting tools. Duties will require after-hours support. The Technician will report to the Technical Services Manager and must coordinate activities with other business units within the division to meet the department's overall objectives.
Experience required:
• Experience with Windows and Mac operating systems.
• Experience with cloud technologies.
• Experience doing PC Builds and deployments.
• Experience working with a ServiceNow ticketing system.
• Previous experience troubleshooting issues with applications.
• Ability to troubleshoot and resolve issues within O365 and other apps.
• Solid understanding of Azure AD.
• Excellent communication skills.
• Ability to troubleshoot VPN issues.
• Basic Networking experience.
• Provides management of domain accounts and group permissions.
• Responsible for supporting remote sites around the Airport.
-
Desktop Support Analyst
2 weeks ago
Atlanta, GA, United States Vimerse InfoTech Inc Full timeFCBH Desktop Support Analyst (730356) Atlanta, GA 30303(Onsite) Short Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists...
-
Desktop Support Analyst
2 weeks ago
Atlanta, GA, United States My3Tech Inc Full timeHello, Hope you are doing well, Job: Desktop Support Analyst Location : 10 Park Place South SE, Atlanta, GA 30303 Client : State of GA Job ID: 730356 Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Job Summary: Under general supervision for...
-
Desktop Support Analyst
7 days ago
Atlanta, GA, United States My3Tech Inc Full timeHello, Hope you are doing well, Job: Desktop Support Analyst Location : 10 Park Place South SE, Atlanta, GA 30303 Client : State of GA Job ID: 730356 Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Job Summary: Under general supervision for...
-
Hybrid Desktop Support Analyst
1 week ago
Atlanta, GA, United States Helion Technologies Full timeJob DetailsJob Location Field - Atlanta, GA - Atlanta, GA Position Type Full Time Job Category Information Technology Company Overview Helion Technologies is one of the nation's fastest growing and largest IT Managed Service Providers. With a focus on servicing the automotive and heavy trucking dealership industry, we have grown into THE industry expert....
-
Desktop Support Analyst
2 weeks ago
Atlanta, GA, United States Cynet Systems Full timeJob Description: Under general supervision for a client, the support analyst assists customers with tier-one issues or forwards to second-tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and external customers to provide information and services targeted to meet customer...
-
Desktop Support Analyst
2 weeks ago
Atlanta, GA, United States Cynet Systems Full timeJob Description: Under general supervision for a client, the support analyst assists customers with tier-one issues or forwards to second-tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and external customers to provide information and services targeted to meet customer...
-
Desktop Support Analyst
7 days ago
Atlanta, GA, United States Cynet Systems Full timeJob Description: Under general supervision for a client, the support analyst assists customers with tier-one issues or forwards to second-tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and external customers to provide information and services targeted to meet customer...
-
Desktop Support
6 days ago
Atlanta, GA, United States eTeam Full timePosition: Desktop Support Location: 2018 Powers Ferry Rd, Atlanta, GA, 30339 Duration: 6 Months C2H Pay Rate: $20/hr. w2 On-Site Support Services will be provided by Supplier Personnel who will have a business level knowledge of written / spoken English and local language. Two to three (2-3) year's providing IT Infrastructure field support which includes...
-
Desktop Support
4 days ago
Atlanta, GA, United States eTeam Full timePosition: Desktop Support Location: 2018 Powers Ferry Rd, Atlanta, GA, 30339 Duration: 6 Months C2H Pay Rate: $20/hr. w2 On-Site Support Services will be provided by Supplier Personnel who will have a business level knowledge of written / spoken English and local language. Two to three (2-3) year's providing IT Infrastructure field support which includes...
-
Desktop Support
5 days ago
Atlanta, GA, United States eTeam Full timePosition: Desktop Support Location: 2018 Powers Ferry Rd, Atlanta, GA, 30339 Duration: 6 Months C2H Pay Rate: $20/hr. w2 On-Site Support Services will be provided by Supplier Personnel who will have a business level knowledge of written / spoken English and local language. Two to three (2-3) year's providing IT Infrastructure field support which includes...
