National Sales Executive

Who we are.

Pattison ID - We design, build and maintain physical spaces and facilities for brands that want to use their physical spaces to drive value and impact for customers. We are one of the largest companies in our space, with 8 manufacturing facilities, 5 sales and operations offices and over 1,000 employees in the US and Canada.

Benefits:

• 11 paid holidays
• Paid Time Off
• Comprehensive health, dental and vision benefits
• 401K Matching
• Paid training
• Great company culture

Relationship Management:

Creating relationships that drive sales. Conducting thoughtful client conversations that add value by providing solutions, relevant information based on industry/market trends and soliciting feedback. To achieve long term customer loyalty with existing clients, the NSE needs to dig deep and identify proven tactics for strengthening the health and depth of their business relationships. Strong relationships should be enhanced and moved to the next level by delivering something extra or providing added value to ensure loyalty over the long term.

QUALIFICATIONS and COMPETENCIES (CONT)

Builds strong relationships with all departments across organization to fully understand PSG's product offerings and gain insight into the sales, customer experience and production process. Grows existing business by listening attentively to clients' needs and offering new products or new services to help expand their business. In addition, provides excellence in customer service to build trust with clients and colleagues. Provides excellence in customer service to build trust with clients and promote repeat business. Part of managing relationships includes educating and informing clients of the company processes to manage expectations and timelines. Investigates any customer concerns, in collaboration with the assigned teams, through active listening/questioning and develops appropriate solutions through discussion with internal departments.

Strategic Leadership: Empowering customers/prospects to make better decisions. This means setting the strategy/vision for increasing customer loyalty by creating and effectively communicating a plan and leading the execution. To support this competency of strategic leadership, the NSE must understand the marketplace as it relates to their target industry by leveraging social media, trade shows and experts in the field.

Learning & Knowledge Management: Ability to keep well-informed of changes within the customer portfolio (resourcing, growth strategies, mergers, rebranding etc.) that may indicate growth opportunities.

Negotiation: Ability to undertake continual adjustments with customer/prospect stakeholders by actively listening, influencing and establishing trust while driving the sales process. This includes negotiating with decision makers, connecting price with value and understanding when negotiations with prospects should continue and just as critical, when to discontinue the discussions.

Problem Solving & Decision Making: Ability to analyze and define a problem, evaluate alternatives, propose a solution and how and when to execute.

Communication: Ability to produce clear status reports (writing and verbal), communicate professionally and ability to adapt communication depending on the audience receiving the message. This includes internal and external stakeholders. Ability to plan/deliver effective customer/prospect sales presentations.

Sales Business & Financial Acumen: Having insight and sales skills such as overcoming buyer resistance, asking great questions, presenting solutions in the form of a dialogue and obtaining commitment. In addition, the NSE understands how all of the moving parts work together to make deals connect from a financial and business perspective. This includes understanding and selling opportunities related to Lease and Maintenance services.

KEY RESPONSIBILITIES:

New Business Development (Includes Customer on Boarding Process)

• Identifies new markets and business opportunities (by increasing sales and profitability) that support PSG's vision, value proposition and overall company objectives.
• Creates a business development strategy to establish a consistent pipeline of new sophisticated buyers, while leading enhancements in customer loyalty of existing portfolio.
• New business development will be managed by the forecast and budgeting process. This includes developing a focused selling plan that includes networking, broadening business awareness and contact, and anticipating and pursuing opportunities.
• Ability to lead contract reviews, closing sale, appropriate sign offs and hand off to support team once business is secured.
• Plans and prioritizes personal sales activities for new prospects or existing customers using a high level of discipline and organizational ability.
• Planning, preparing and delivering customer/prospect sales presentations with ability to create a call for action which includes communicating next steps in the process.

KEY PERFORMANCE MEASUREMENTS

The performance of the National Sales Executive will be measured by:

• Demonstrated ability in meeting sales goals and objectives
• Effective teamwork
• Customer satisfaction and retention

Pattison ID operates independently within The Jim Pattison Group, headquartered in Vancouver, and comprised of over 605 locations worldwide. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export, and financial industries. With sales of over $15 billion in 2022 and more than 49,500 employees, the Jim Pattison Group is the second-largest private company in Canada.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

---