Program Manager

Clayton Services is seeking a Program Manager to join a thriving nonprofit organization in North Houston. The Program Manager oversees day-to-day operations, staff supervision, and compliance for a federally funded community outreach program. This role works closely with executive leadership to ensure program effectiveness, performance, and compliance with grant requirements.

Job Type: Temp-to-Hire
Pay Rate: $30.00-$33.50/hour
Benefits: Medical, dental, vision, 401(k), PTO, and more.

Program Manager Responsibilities:

• Collaborate with executive leadership on program planning, reporting, and overall strategic execution.
• Supervise direct service personnel and provide leadership in daily operations across program functions.
• Ensure all staff and coaches comply with organizational policies and procedures, including task completion, professional appearance, and adherence to assigned responsibilities.
• Uphold federal and state confidentiality regulations, including HIP nd PII standards; conduct ongoing staff training on secure data handling.
• Develop comprehensive knowledge of all grant requirements and ensure program operations are aligned to meet deliverables.
• Oversee compliance for all service areas, including case management, intake, administration, marketing, and educational workshops.
• Monitor and verify timely and accurate data entry by case managers into program tracking systems (e.g., nFORM).
• Maintain accountability using timekeeping systems, ensuring staff adhere to work and lunch schedules.
• Train staff to meet all federal grant compliance requirements.
• nalyze performance metrics weekly, monthly, quarterly, and annually to track progress toward enrollment and program completion goals.
• Partner with intake and outreach teams to enhance enrollment processes and ensure recruitment benchmarks are achieved.
• udit data entries and reports for completeness and accuracy, ensuring timely submission of grant deliverables.
• Build and maintain strong internal and external relationships to support program objectives.
• Evaluate program activities regularly and contribute to service expansion efforts.
• Offer innovative ideas to improve service delivery and program effectiveness.
• Visit partner sites to monitor service delivery and ensure compliance with grant guidelines.
• Track staff performance outcomes and present results to leadership.
• Compile and submit regular activity reports using Microsoft Office tools (Excel, Word, PowerPoint).
• ddress participant concerns and report resolutions to leadership.
• Participate in program development, fundraising, and awareness efforts.
• ttend weekly staff and partner meetings to remain informed on operational updates.
• Promote the program in the community through outreach and engagement.
• Ensure proper security of office premises and staff work areas at the close of each day.
• May assist in facilitating program workshops.
• Perform other duties as assigned.

• Strong leadership skills with the ability to motivate and manage a team toward common goals.
• Demonstrated attention to detail, strategic thinking, and ability to maintain confidentiality.
• Professional, team-oriented approach with excellent interpersonal and communication skills.
• bility to travel locally to partner sites using a personal or company vehicle.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Innovative mindset with a drive for continuous improvement.
• bility to work a flexible schedule as needed.
• Physically able to lift up to 30 lbs unassisted.

• Bachelor's or Master's Degree, or 7-10 years of experience in a Program Manager, Program Director, or Coordinator role overseeing similarly structured initiatives.
• Experience working with diverse populations, including veterans, low-income families, or individuals facing housing insecurity.
• Proven track record in program development, strategic planning, and grant compliance.
• 5-10 years managing federally funded programs and reporting.