Training & Onboarding Specialist

VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Training and Onboarding Specialist to join our team. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

Job Overview:

The Human Resources (HR) Training and Onboarding Specialist supports the organization's mission by ensuring all employees are effectively onboarded, trained, and continuously developed to provide high-quality, person-centered care. This role manages the learning management system (LMS), designs and implements training and development programs, facilitates new hire onboarding and orientation in collaboration with the larger Human Resources team, and ensures compliance with all regulatory and licensing requirements.

This role is a full-time role at 40 hours per week. This position is not remote/hybrid eligible.

Essential Functions:

Onboarding and Orientation

• Serve as the key organizer of the onboarding and orientation process, coordinating contributions from department leaders, and other team members (including other HR team members).

• Facilitate new employee orientation sessions and ensure completion of all required documentation and training in compliance with company, state, and federal standards.

• Develop and maintain onboarding materials, schedules, and checklists tailored to various roles (e.g., field staff, supervisors, etc.).

• Collaborate with hiring managers throughout the first 90 days of employment to promote clarity, engagement, and retention for new hires.

• Coordinate introductions, mentorship opportunities, and job-specific training to ensure new employees feel supported and connected.'

• Collaborate with IT/Recruitment to facilitate set up of equipment for new hires.

• Act as the HR main point of contact for new employees during their onboarding period to provide guidance, answer questions, and foster positive early employee experience.

Training and Development

• Assess training and development needs through surveys, interviews, focus groups, and collaboration with supervisors and leadership.

• Design, develop, and deliver engaging in-person and e-learning training programs to enhance employee knowledge, skills, and compliance.

• Coordinate mandatory and ongoing training programs in compliance with DHS, healthcare, and licensing standards (e.g., HIPAA, OSHA, medication administration, and person-centered care).

• Develop and maintain training manuals, guides, and multimedia course materials.

• Manage and update the Learning Management System (LMS) to track participation, certification renewals, and compliance on a variety of LMS platforms.

• Partner with subject matter experts and external instructors to facilitate specialized training sessions and to manage the life cycle of the company's management and training plan.

Evaluation, Compliance, & Administration

• Monitor and evaluate training effectiveness through assessments, surveys, and performance feedback.

• Maintain accurate, auditable records of training and onboarding activities to ensure readiness for inspections and compliance reviews.

• Review and update training policies and procedures to align with current regulations and organizational goals.

• Prepare reports and metrics on training completion, onboarding outcomes, and compliance trends.

• Prepare and manage training budgets and related expense reports.

Leadership and Culture

• Support initiatives that enhance employee engagement, recognition, and professional development.

• Stay current on best practices in adult learning, training technologies, and healthcare compliance education.

• Foster culture of customer service and commitment to quality care.

• Serve as a brand ambassador for VITRA reflecting our vision, mission, and values.

• Show genuine interest and compassion for the communities we serve.

• Other duties as assigned.

Education, Experience and Licensure Requirements:

• Bachelor's degree in human resources, Training and Development, Education, or a related field preferred - or equivalent experience).

• Technical skills including proficiency in ADP or similar.

• Minimum of 2 years of experience in HR, employee training, or learning and development, preferably in a healthcare or human services setting.

• Experience coordinating compliance-based or state-regulated training preferred.

Physical and Environmental Demands:

• Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others.

• Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.

• Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Perks and Benefits:

• Health Insurance with a 75% employer contribution.

• Dental and Vision Benefits.

• Supplemental Benefits

• Life, Accident, Critical Illness and Disability Insurance.

• 401K with a company match.

• Accrued Paid-Time-Off.

• ADP LifeMart Corporate Discounts

• Competitive Pay Rates.

• Wellness Benefits.

• Tuition Reimbursement.

• Supportive team structure and company culture with a focus on work/life balance.

VITRA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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