Medical Records Specialist

2 weeks ago

New York, NY, United States Community Healthcare Network Full time

Community Healthcare Network is seeking for a Medical Record Specialist (MRS) who will be responsible for processing all release of information (ROI), specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

JOB FUNCTION:

Responsibilities include, but are not limited to:

  • Reviews the release of requested medical records and ensures that the process is HIPAA compliant and timely
  • Maintains and protects sensitive and private information by keeping patient records confidential in accordance with ambulatory care, The Joint Commission, HIPAA, local, state, and federal laws and regulations
  • Investigates possible violations of HIPAA policies and procedures and reports to Associate Director, Medical Records
  • Receives and processes requests for patient health information in accordance with company and facility policies and procedures
  • Standardizes all records that are contained in the medical record in collaboration with medical and administrative staff
  • Documents all medical records request by creating telephone encounters in CHN's Electronic Medical Record system electronic medical records system, eClinicalWorks ("eCW") and assigns to appropriate staff
  • Responds to requests for patient records both internally and externally via phone, email, and fax.
  • Maintains working knowledge of company and facility software
  • Monitors third-party vendor software and processes.
  • Responsible for scanning and uploading records to eCW.
  • Engages in ongoing training, education, and professional activities to enhance knowledge, skills, and professionalism.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Performs other related duties as assigned.

WHAT WE LOOK FOR:
• High School Diploma or GED.
• Bilingual Spanish is a preferred.

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