Field Service Technician

6 days ago

Harrisburg, PA, United States Excell Full time

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Harrisburg, PA and provide unparalleled technical support. This Technician will travel within a radius of 25 to 100+ miles daily, depending on the area and specific route, and is required to have a valid driver's license.

Duties and Responsibilities:

  • Track and monitor issues, provide notes and feedback
  • Understand AC / DC and backup power concepts
  • Manage triage, troubleshooting, and resolution to client scope on IT equipment
  • Document efforts, issues and resolutions, close cases / tickets daily
  • Complete all assigned projects and tasks
Skills and Qualifications:
  • Minimum 1+ years of technical support experience
  • A+ CompTIA certification required
  • Net+ CompTIA certification is a plus
  • Cabling experience
  • Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)
  • Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment
  • Experience desired in copper and fiber cabling and various terminating connectors
  • Exceptional customer service skills
  • Must be self-motivated and have the capability to complete projects ahead of schedule
  • Excellent time management and reporting skills
  • Will occasionally work at heights of 20' to 25', lift equipment training provided


Wage Range:
The rate for this position is between $19.00 - $23.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

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