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Dispatcher

2 weeks ago

Aberdeen, MD, United States MTM Trucking and Logistics Full time

Job Type

Full-time

Description

Why Work For Us?

• Weekly pay and direct deposit

• 3 weeks PTO

• Paid holidays

• Medical, dental, and vision insurance

• 401(k) retirement plan

• MTM is a supportive, family-oriented culture focused on safety and respect

About the Role

MTM Trucking and Logistics is seeking a professional, organized, and communication-driven Dispatcher to join our operations team. Our company is growing quickly, and this role is essential in helping us reach our next milestone.

This is not a basic dispatch position. We need someone who takes pride in precision, customer service, and keeping drivers moving safely, efficiently, and consistently.

Requirements

Key Responsibilities

• Assign and monitor driver routes across drayage, full truckload, and dedicated lanes

• Track appointments, ETAs, delays, and exceptions in real time

• Maintain clear and respectful communication with drivers

• Provide proactive, professional updates to customers

• Confirm, adjust, and manage pickup and delivery appointments

• Monitor port, terminal, and rail yard activity

• Identify operational risks early and escalate appropriately

• Collaborate closely with planners and the operations admin

• Maintain accurate notes and system documentation

What Makes You a Strong Fit

• Excellent communication skills

• Calm under pressure, able to multitask effectively

• Strong organizational and time-management abilities

• Dispatch experience preferred (drayage, FTL, or port operations)

• Customer service mindset

• Driver-focused, solution-oriented approach

• Reliable, consistent, and accountable

• Comfortable using TMS systems, GPS/telematics, and AI tools.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.