Commercial Lines Account Underwriter

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Tuition assistance

Vision insurance

Wellness resources

Pay: Starting at $66,560 per year

Job Type: Full-time | In-Office (with flexible work-from-home options as needed)

Why Join Capital Gate Insurance Group?

Benefits & Perks:

Comprehensive training and educational support for entry-level roles

Flexible work environment: primarily in-office, with remote work available when needed

Collaborate with a company representing 30+ top carriers and markets

Competitive salary with bonus opportunities and potential for commissions

Fully paid health insurance

401(k) & IRA retirement plans with 4% company match

Generous paid time off: 1 week in your first year, 2 weeks in your second year, plus paid sick leave and personal days

Insurance discounts for personal policies placed with Capital Gate

Regular bonuses and incentives throughout the year

Fun, team-oriented culture with employee appreciation days, office lunches, after-work events, and more

Summer Friday hours: 9:00 AM – 3:30 PM

Paid holidays and additional appreciation days off

Clear opportunities for career advancement and professional growth

Responsibilities

New Business Sales Processing - Issuing & Handling policies

Assuring all documents & contracts have been completed and signed

Creating customers accounts and processing payments (First 60 Days)

Explaining coverage details and assisting with claim questions

Handling underwriting concerns and addressing loss control recommendations (First 60 Days)

Processing New Business & Renewals Excess & Surplus Lines

Manage customer service requests and policy adjustments for Excess & Surplus Lines

Processing Excess Lines Filings

Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation

Working with assigned Account Executives to process changes in coverages or premium (First 60 Days)

Working directly with insurance underwriters to process requests in a timely manner

Skills

Proven experience as an Account Manager, Account Executive, or Underwriter

Excellent communication/presentation skills and ability to build relationships

Organizational and time-management skills

Ability to multi-task and handle high levels of incoming requests

Problem solving skills and to be able to take initiative

Drive to learn and expand your knowledge

Enthusiastic and passionate

Advanced understanding of all types of Commercial Insurance

Join the Capital Gate Insurance Group Commercial Lines Team

Capital Gate Insurance Group is looking for motivated professionals with prior Commercial Insurance experience to join our expanding Commercial Lines Team. Since opening our doors in 2011 as an Auto & Home Insurance Brokerage, we’ve grown into a leader in both personal and commercial insurance, serving clients across multiple states and industries. Our continued growth means new opportunities for advancement and the chance to build a rewarding, long-term career.

Key Responsibilities:

Process new business sales, issue policies, and ensure all documentation and contracts are completed and signed.

Create customer accounts, handle payments, and assist with underwriting concerns and loss control recommendations during the first 60 days.

Explain coverage details, address claim questions, and resolve customer complaints to maintain satisfaction and uphold the company’s reputation.

Manage new business, renewals, and service requests for Excess & Surplus Lines, including policy adjustments and filings.

Issue certificates of insurance and assist clients with policy changes in a fast-paced environment.

Maintain detailed records and ensure all tasks are completed thoroughly from start to finish.

Collaborate with Account Executives and insurance underwriters to process coverage changes and requests promptly.

What We’re Looking For:

Strong comprehension skills and attention to detail—accuracy is a must.

Ability to manage multiple priorities and deliver results under pressure.

Eagerness to learn, grow, and expand your insurance knowledge.

Professionalism and composure when assisting business owners and handling complex service requests.

Dedication to delivering exceptional customer service as part of a collaborative team.

At Capital Gate, we offer a supportive environment with real opportunities for advancement as we continue to expand. If you’re ready for the next step in your insurance career, we’d love to connect with you.

Apply today and discover your future with Capital Gate Insurance Group