Systems Administrator

7 days ago

Springfield, VA, United States Marathon TS Full time

Marathon TS is currently hiring for TS/SCI Systems Administrator to join our team to support our intelligence customer in Springfield, VA.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Job Description:

The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removable media, and associated accessories. The individual will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects.

Primary Responsibilities:

  • Provide support for implementation, maintenance, and incident troubleshooting of IT systems
    • Manage hardware in all stages including unpacking and setup of end user devices
    • Resolve IT incidents from cradle to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contract
    • Install application software on end user device workstations via scripted install packages
    • Inventory management of UDS deployed software and end user devices
    • Network and locally attached printers
  • Assist users in accessing and using IT systems
    • Provide user education and training in basic hardware and software functions
  • Create and maintain documentation and SOPs to train new employees
  • Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in fulfilling new requests submitted and tracked as Demands and RITMs
  • Identify and execute process improvements and other enhancements that improve operational efficiency.
WHAT YOU'LL NEED TO SUCCEED:

Basic Qualifications:
  • TS/SCI Clearance w/ ability to obtain CI Poly
  • Knowledge in one or more of the following areas:
    • Workstations (thin and thick clients)
    • Monitors
    • KVMs
    • Print, Fax and Scan Support Services
    • Audio Visual Services
    • Voice and VTC Support Services
    • Desktop Image Management
    • Virtual Desktop Infrastructure (VDI) Support Services
    • Home Directory and Profile Support Services
    • E-mail Support Services
    • Software Support Services
    • Domain Name Services (DNS)
    • Dynamic Host Configuration Protocol (DHCP)
    • Patch Management (Windows)
  • Excellent troubleshooting capabilities and strong communication skills.
  • Strong work ethic and attention to detail
  • Strong organizational skills
  • Strong writing skills (document creation and management)
  • Strong time management skills and ability to work flexible schedules to meet job requirements
  • Ability to work independently on projects and/or tasks
  • Ability to regularly stand and walk between buildings on a large campus
  • Ability to move and lift computers, printers, monitors, and other hardware
  • Experience and/or knowledgeable with; Windows 7; Windows 10; Citrix; SMS; and SCCM
  • Technical understanding of Microsoft Office applications (Outlook; Word; Excel; PowerPoint; etc.)
  • Team player and willing to both share knowledge and learn from others to ensure team's success
  • Enthusiasm and ability to adapt to new and changing technologies
  • A+ Certification, N+ Certification, Security + or other DoD 8570.01M certification
  • Thin Client using Virtual Desktop Infrastructure (VDI) Technology
  • Thick & thin web-based applications
  • ITIL v3 Foundations
  • Technical writing
Education & Experience:
  • Requires Bachelor's Degree and 4 years of experience, or 7+ years of experience with no degree
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").

  • 4110 Systems Administrator

    1 day ago

    Springfield, VA, United States Procession Systems Full time

    4110 Systems Administrator 4110 | TS/SCI Job Description: OVERVIEW: We have an exciting and challenging opportunity for Operations 24x7 Support (Sr System Administrator)-Night Shift / Weds(Alt) - Sat 1730-0530ET on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team...

  • Senior Systems Administrator

    5 days ago

    Springfield, VA, United States BAE Systems USA Full time

    Job Description As a Systems Administrator in an enterprise test organization, the incumbent will be part of a thriving dynamic team of Systems Administrators and IT professionals. The test center support team maintains smooth operation of multi-user computer systems, coordinates with network engineers, monitors and manages system resources, and performs...

  • Senior Systems Administrator

    24 hours ago

    Springfield, VA, United States BAE Systems USA Full time

    Job Description As a Systems Administrator in an enterprise test organization, the incumbent will be part of a thriving dynamic team of Systems Administrators and IT professionals. The test center support team maintains smooth operation of multi-user computer systems, coordinates with network engineers, monitors and manages system resources, and performs...

  • Senior Systems Administrator

    2 weeks ago

    Springfield, VA, United States BAE Systems USA Full time

    Job Description As a Systems Administrator in an enterprise test organization, the incumbent will be part of a thriving dynamic team of Systems Administrators and IT professionals. The test center support team maintains smooth operation of multi-user computer systems, coordinates with network engineers, monitors and manages system resources, and performs...

  • Senior Systems Administrator

    2 weeks ago

    Springfield, VA, United States BAE Systems USA Full time

    Job Description As a Systems Administrator in an enterprise test organization, the incumbent will be part of a thriving dynamic team of Systems Administrators and IT professionals. The test center support team maintains smooth operation of multi-user computer systems, coordinates with network engineers, monitors and manages system resources, and performs...

  • Senior Systems Administrator

    1 week ago

    Springfield, VA, United States BAE Systems USA Full time

    Job Description As a Systems Administrator in an enterprise test organization, the incumbent will be part of a thriving dynamic team of Systems Administrators and IT professionals. The test center support team maintains smooth operation of multi-user computer systems, coordinates with network engineers, monitors and manages system resources, and performs...

  • Microsoft Enclave Administrator

    5 days ago

    Springfield, VA, United States Castalia Systems Full time

    Job Type: Full-Time Clearance: TS/SCI with ability to obtain a SAP Must be a U.S. CitizenBenefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too. Job Summary Castalia Systems is seeking a Microsoft Enclave...

  • Microsoft Enclave Administrator

    5 days ago

    Springfield, VA, United States Castalia Systems Full time

    Job Type: Full-Time Clearance: TS/SCI with ability to obtain a SAP Must be a U.S. CitizenBenefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too. Job Summary Castalia Systems is seeking a Microsoft Enclave...

  • Microsoft Enclave Administrator

    1 day ago

    Springfield, VA, United States Castalia Systems Full time

    Job Type: Full-Time Clearance: TS/SCI with ability to obtain a SAP Must be a U.S. CitizenBenefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too. Job Summary Castalia Systems is seeking a Microsoft Enclave...

  • Microsoft Enclave Administrator

    1 day ago

    Springfield, VA, United States Castalia Systems Full time

    Job Type: Full-Time Clearance: TS/SCI with ability to obtain a SAP Must be a U.S. CitizenBenefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too. Job Summary Castalia Systems is seeking a Microsoft Enclave...