Guest Service Representative
2 weeks ago
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software (Jonas Chorum)
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
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Guest Services Rep Full
2 weeks ago
Secaucus, NJ, United States Extended Stay America Full timePOSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures....
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Guest Services Rep Full
2 weeks ago
Secaucus, NJ, United States Extended Stay America Full timePOSITION PURPOSE AND SUMMARYThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures....
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Guest Services Rep Full
1 day ago
Secaucus, NJ, United States Extended Stay America Full timePOSITION PURPOSE AND SUMMARYThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures....
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Secaucus, NJ, United States Pierre Fabre Full timeCustomer Service Representative, Retail And National Accounts Pierre Fabre USA is seeking a dynamic and experienced omnichannel customer service professional to fulfill our role as Customer Service Representative, Retail and National Accounts for our retail accounts. The ideal candidate will be responsible for managing all aspects of order fulfillment and...
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Customer Service Representative
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Secaucus, NJ, United States Vitality Staffing Full timeHiring Now a Customer Service Rep in Secaucus Recording customer interactions: Recording details of customer contacts and actions taken Referencing customers: Referring customers to supervisors or more experienced employees Participating in meetings: Attending meetings with the customer service team to discuss new communication tactics Maintaining...
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Customer Service Representative
2 weeks ago
Secaucus, NJ, United States Vitality Staffing Full timeHiring Now a Customer Service Rep in Secaucus Recording customer interactions: Recording details of customer contacts and actions taken Referencing customers: Referring customers to supervisors or more experienced employees Participating in meetings: Attending meetings with the customer service team to discuss new communication tactics Maintaining...
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Secaucus, NJ, United States Pierre Fabre Full timeYour mission Pierre Fabre USA is seeking a dynamic and experienced omnichannel customer service professional to fulfill our role as Customer Service Representative, Retail and National Accounts for our retail accounts. The ideal candidate will be responsible for managing all aspects of order fulfillment and vendor compliance ensuring client satisfaction and...
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Secaucus, NJ, United States Pierre Fabre Full timeYour mission Pierre Fabre USA is seeking a dynamic and experienced omnichannel customer service professional to fulfill our role as Customer Service Representative, Retail and National Accounts for our retail accounts. The ideal candidate will be responsible for managing all aspects of order fulfillment and vendor compliance ensuring client satisfaction and...
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Front Desk Agent
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Food Runner
1 week ago
Secaucus, NJ, United States Chili's Grill & Bar Full timeFood Runner - Secaucus Chili's 700 Plaza Dr. Secaucus, NJ 07094 Min: $5.62 Hourly | Max: $5.62 Hourly *Plus Tips Role Overview Our Food Runners create an exceptional experience for our Guests and their fellow Team Members by sharing their passion for beverages, food, and people. We hire primarily food runners who can grow their career quickly to server. You...