Product Manager, Payments

Product Manager, Payments Job Description

As a Product Manager on the Payments Product Team, you will be part of company-wide initiatives to build the next generation of payment capabilities to support omni-channel client experiences, payment processing optimization, and the integration of new technologies.

You will focus on growing this multinational beauty company as a payment leader in the retail industry by driving a coherent product strategy and innovating with the goal of increasing client lifetime value, while aligning to industry security and compliance standards. In this role you will support credit card processing, native payments such as online credit and invoicing as well as alternative payments like PayPal, Afterpay, Klarna, Digital Wallets, and more.

Responsibilities :

• Drive cross-functional teams comprised of both business and technical roles during the product development lifecycle; champion the needs of clients; develop detailed requirements and feature definitions; partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans.

• Work with both business stakeholders and technical teams like Front End/Back End/Middleware Engineering, QA, Data, Architecture, as well as PMO, UX, Finance, Analytics, Client Services, and more.

• Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary.

• Assess scope, document requirements, use case/user scenario, test case plans and design specifications, in partnership with UX, product managers, QA, and IT. Proactively identify issues. Work closely with key business leaders at senior levels.

• Identify and communicate areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, shepherd features through development, and provide support at launch.

• Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.

Qualifications:

• 3+ years' experience in product management or software development, preferably for payment or finance eCommerce products with a large user base.

• Experience managing third party vendors and vendor negotiation in partnership with business teams.

• Deep understanding of digital payments technology and trends.

• In-depth payment processing knowledge.

• Experience working on both technical platforms and user-facing features.

• Strong drive and curiosity to come up with new ideas, identify opportunities, and move the business forward.

Exceptional presentation and communication skills.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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