Legal Billing Specialist

We are seeking a detail-oriented and proactive Legal Billing Specialist to join our team. This role is responsible for managing the Firm’s timekeeping, billing, payment processing, retainer replenishment, and accounts receivable collections. The Billing Specialist ensures that time entries accurately reflect value, invoices are generated and delivered promptly, and client payments and retainers are maintained to support the Firm’s financial health. The ideal candidate will have prior experience in legal billing, strong organizational skills, and a commitment to confidentiality and professionalism. Responsibilities: • Review the time and billing system daily; coordinate with billers to ensure accurate and properly designated entries, resolving errors as needed • Prepare, review, and process client invoices using billing software (e.g., Clio, Timeslips, LEAP) • Monitor billable hours, expenses, and time entries for accuracy and compliance • Collaborate with attorneys and paralegals to resolve billing discrepancies • Generate pre-bills and final invoices in accordance with Firm policies and procedures • Process client payments in line with Firm's schedules and policies • Manage retainer/trust accounts, auto-replenishment, and installment payments • Track payments, follow up on outstanding balances, and assist with collections • Maintain billing records, support monthly financial reporting, and prepare payments via check • Oversee accounts receivable collections and case withdrawal processes • Ensure compliance with client billing arrangements, including LEDES formats and e-billing portals • Provide client support regarding billing and payment inquiries, delivering professional customer service to maintain relationships • Work with clients, merchant service providers, and credit card companies to resolve disputes or chargebacks; issue refunds with Owner approval Qualifications: • Minimum 2 years of experience in a professional services environment, preferably within a law firm • Familiarity with legal billing software and timekeeping systems • Strong attention to detail with excellent grammar, proofreading, critical thinking, and business writing skills • Ability to manage multiple deadlines effectively • Excellent communication and interpersonal skills • Knowledge of basic accounting principles and confidentiality standards • Highly organized, efficient, and proficient in MS Office and accounting software • Ability to work independently and collaboratively in a fast-paced environment Compensation: $20.50 - $26.29 hourly

• Review the time and billing system daily; coordinate with billers to ensure accurate and properly designated entries, resolving errors as needed • Prepare, review, and process client invoices using billing software (e.g., Clio, Timeslips, LEAP) • Monitor billable hours, expenses, and time entries for accuracy and compliance • Collaborate with attorneys and paralegals to resolve billing discrepancies • Generate pre-bills and final invoices in accordance with Firm policies and procedures • Process client payments in line with Firm's schedules and policies • Manage retainer/trust accounts, auto-replenishment, and installment payments • Track payments, follow up on outstanding balances, and assist with collections • Maintain billing records, support monthly financial reporting, and prepare payments via check • Oversee accounts receivable collections and case withdrawal processes • Ensure compliance with client billing arrangements, including LEDES formats and e-billing portals • Provide client support regarding billing and payment inquiries, delivering professional customer service to maintain relationships • Work with clients, merchant service providers, and credit card companies to resolve disputes or chargebacks; issue refunds with Owner approval