Night Shift Clerk

2 weeks ago

Carrollton, TX, United States Kroger Full time

Job Title

Join our team to provide an exceptional customer experience through outstanding service We are looking for a dedicated individual to help maintain a clean and safe environment that encourages customers to return. You will play a vital role in assisting the department manager to meet sales and profit goals, while ensuring all quality assurance standards are upheld. Embrace our Customer 1st strategy and inspire your peers to deliver top-notch customer service. We value respect, honesty, integrity, diversity, inclusion, and safety in all we do.

Responsibilities

  • Foster trust and respect among associates.
  • Create a welcoming atmosphere for customers by addressing their questions about products.
  • Develop and maintain knowledge about the products we offer to assist customers effectively.
  • Recommend grocery items to customers and inform them of current specials.
  • Inspect product quality for freshness and take necessary actions on sell by dates.
  • Label, stock, and manage inventory of department merchandise to ensure product availability.
  • Report any discrepancies in product ordering and shipping to the department manager.
  • Maintain a positive and helpful attitude at all times.
  • Stay updated on current and upcoming seasonal promotions and special events.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in storage cases and coolers, maintaining accurate temperature logs.
  • Support safety programs by following procedures and reporting unsafe conditions to management.
  • Conduct preventive maintenance checks on equipment and notify the relevant manager of needed repairs.
  • Report any customer or employee accidents to management.
  • Address all safety risks and report illegal activities such as theft or fraud.
  • Be capable of performing essential job functions with or without reasonable accommodations.

Qualifications

Minimum

  • Ability to manage stressful situations effectively.
  • Basic math skills (counting, addition, and subtraction).
  • Strong communication skills.

Desired

  • Previous retail experience.
  • Ability to speak, read, and/or write in a second language.

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