Director, Social Services

Director, Social Services

Type of Position Full time

Search Location(s) Brooklyn, NY

Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=CPOFNYS&cws=37&rid=7109)

Job Brief

The Director of Social Services will work closely with the Emergency Shelter Director, and VP of Supportive Housing and Services to oversee all clinical services.

Shift Worked:

9AM - 5PM- Varies

Weekly Hours:

37.5

FLSA Status:

Exempt

Pay range:

$80,000-$85,000

POSITION OVERVIEW:

The Director of Social Services will work closely with the Emergency Shelter Director, and VP of Supportive Housing and Services to oversee all clinical services including programming, staff supervision, client/staff interviewing, case records review, clinical rounds, community connections and participation and compliant with CP Unlimited, funding and regulatory agency policies, procedure and regulations.

POSITION REQUIREMENTS

• Plan, organize, develop and direct the overall operation of the Social Services Department in accordance with OTDA, DHS and local standards, guidelines and regulations

• Make recommendations on changes in policies and procedures to the Administration

• Participate in the development and organization of policies and procedures for the implementation of medical, social and emotional needs of the residents

• Participate in community planning related to the interest of the facility and the services and needs of the people served.

• Maintain necessary records and prepares regular and special reports as required∙

• Engage in community outreach efforts to identify housing opportunities.

• Develop and maintain relationships with government partners, and supportive community-based organizations.

• Coordinating services with other agencies to ensure that clients receive the care they need.

• Serve as a resource to the shelters’ social services department staff.

• Represent CP Unlimited at city and statewide coalitions, task forces and committees as necessary.

• Participate in monthly staff meetings, case conferences and training seminars as indicated by Shelter Director and/or VP of Supportive Housing and Services

• Assist with reports and program evaluations.

• Perform other duties as assigned by the Shelter Director and/or VP of Supportive Housing and Services

• Involve residents in planning Social Service program when possible

• Available to work on-call and for 24-hour crisis intervention: attending meetings and work nights/weekends as needed

• Follow up on all Priority 1 DHS incidents as needed

• Provide consultation to members of staff, community agencies etc in an effort to solve the needs and problems of residents

• Offer regular weekly supervisory guidance and support to case managers to ensure optimal performance

• Ability to review and complete DHS service plans (ILP) and other task in Cares

• Develop and provide training sessions for the case management team on best practices for effective case management, addressing other training needs as required

• Ensure the Social Services Department maintains adequate staffing coverage at all times.

• REQUIREMENTS

• Master’s degree in human services of related field.

• Minimum of five year of experience working with homeless population

• Five years of experience in a supervisory role

• Demonstrated sensitivity and experience with and/or knowledge immigration and disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues • Must have excellent written and oral communication skills,

• Additionally, possess knowledge and skills necessary to develop strong linkages with city and community-based services in order to secure services timely for clients.

• Must have the ability to be flexible with schedule as needed

• Must be computer-literate and must have knowledge of Microsoft Office applications.

• Familiarity with CARES Preferred

• Bilingual English/Spanish PREFERRED