Customer Service Representative

2 weeks ago

Davie, FL, United States American Health Associates Full time
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, OH, PA, SC, TN, VA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.

THE ROLE: Customer Service Representative

RESPONSIBILITIES:
  • Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone;
  • Enter data into a specialized computer system;
  • Dispatch AHA's Mobile Phlebotomists and Couriers;
  • Track specimen collection and reporting;
  • Trouble shoot missing, incomplete, and incorrect orders;
  • Must have the ability to interact effectively and professionally with clients and coworkers always;
  • Exceptional Customer Service skills, a must.
Requirements

QUALIFICATIONS:
  • High School diploma
  • 1-year of customer service experience in healthcare, preferred.
  • Detail oriented with ability to multi-task daily.
  • Knowledge of lab test orders; solid understanding of the importance of critical results.
  • Excellent customer service and telephone etiquette skills required.
  • Effective verbal and written communications, especially listening skills.
  • 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
  • Advanced computer skills.
  • Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
  • Ensure patient privacy, confidentiality, and HIPAA are upheld always.
  • "Team Player" mindset a must

AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

  • Customer Service Representative

    1 day ago

    Davie, FL, United States Classic Collision Inc Full time

    Customer Service Representative Classic Collision is now hiring a Customer Service Representative for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity,...

  • Customer Service Representative

    2 weeks ago

    Davie, FL, United States Classic Collision Inc Full time

    Customer Service Representative Classic Collision is now hiring a Customer Service Representative for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity,...

  • Customer Service Representative

    2 weeks ago

    Davie, FL, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...

  • Customer Service Representative

    1 day ago

    Davie, FL, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...

  • Customer Service Representative

    2 weeks ago

    Davie, FL, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...

  • Customer Service Representative

    3 days ago

    Davie, FL, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...

  • Customer Service Representative

    2 weeks ago

    Davie, FL, United States FastSigns Full time

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for...

  • Client Service Representative

    2 weeks ago

    Davie, FL, United States Tekberry Full time

    Title: Client Service Representative (Clerk-Arbitration) Pay Rate: +/- $18/hr Job Type: Contract Shift(s): Mon - Fri, 8:30am - 5pm Location: Davie, FL Tekberry is looking for a highly qualified and motivated CSR to work on-site with our client, a top-tier global automotive businesses company. As a W2 employee you will have access to health benefits....

  • Client Service Representative

    1 day ago

    Davie, FL, United States Tekberry Full time

    Title: Client Service Representative (Clerk-Arbitration) Pay Rate: +/- $18/hr Job Type: Contract Shift(s): Mon - Fri, 8:30am - 5pm Location: Davie, FL Tekberry is looking for a highly qualified and motivated CSR to work on-site with our client, a top-tier global automotive businesses company. As a W2 employee you will have access to health benefits....

  • Customer Service Associate

    1 week ago

    Davie, FL, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...