Customer Service Representative

3 days ago

West Chester, PA, United States Crash Champions Full time

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

  • Clean workspace, this is the first point of contact our customers have with our facility.

  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

  • Provide clerical and administrative support to the General Managers and Service Advisors.

  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

  • Perform other related duties as assigned

Qualifications

  • Interpersonal and customer service skills.

  • Analytical and problem-solving skills.

  • Multitasking and organizational skills.

  • Ability to answer a high volume of calls and/or emails daily.

  • Attentiveness and patience

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Group Life Insurance

  • Disability Insurance

  • 401k Retirement Plan with match

  • Referral Bonus ("Cash From Crash")

  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $10.51/Hr.

Posted Max Pay Rate USD $25.00/Hr.

ID 2025-17306

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 19382

Location : Address 399 East Market Street

Remote No

Posted Min Pay Rate USD $10.51/Hr.

Posted Max Pay Rate USD $25.00/Hr.

Prioritization Tier 2 - Staffing Needs

  • Customer Service Representative and Dispatcher

    3 days ago

    West Chester, PA, United States Home Hvac Services Full time

    Benefits: Health insurance Opportunity for advancement Paid time off As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Home HVAC Services on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers...

  • Customer Service Representative and Dispatcher

    2 weeks ago

    West Chester, PA, United States Home Hvac Services Full time

    Benefits: Health insurance Opportunity for advancement Paid time off As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Home HVAC Services on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers...

  • Client Support Representative

    20 hours ago

    Chester, PA, United States Rocksteady Promotions, Inc. Full time

    Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...

  • Commercial Lines Customer Service Representative

    2 weeks ago

    West Chester, PA, United States Marsh LLC Full time

    The Customer Service Representative will provide prompt, accurate, courteous service to customers, producers and company personnel. Provide, with positive attitude, a high level of support in obtaining, maintaining, expanding and servicing commercial accounts. RESPONSIBILITIES Data Entry and Administrative support for Commercial Lines Account Managers &...

  • Customer Service Representative State Farm Insurance Agent Team Member

    2 weeks ago

    West Chester, PA, United States P&CP Academy Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Are you a driven and hungry individual that strives to helps others and aims to always provide expectational customer service? Do you work best in a fast-paced environment that allows you to collaborate with others and work as a team? As a Customer...

  • Customer Service Representative State Farm Insurance Agent Team Member

    2 weeks ago

    West Chester, PA, United States P&CP Academy Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Are you a driven and hungry individual that strives to helps others and aims to always provide expectational customer service? Do you work best in a fast-paced environment that allows you to collaborate with others and work as a team? As a Customer...

  • Customer Service Representative State Farm Insurance Agent Team Member

    3 days ago

    West Chester, PA, United States P&CP Academy Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Are you a driven and hungry individual that strives to helps others and aims to always provide expectational customer service? Do you work best in a fast-paced environment that allows you to collaborate with others and work as a team? As a Customer...

  • Customer Service Representative

    5 days ago

    West Manchester Twp, PA, United States Essilor Full time

    You will be responsible for providing professional services to our internal and external clients by responding to their telephone inquiries, processing client orders, and ensuring that all data is entered accurately. MAIN FUNCTIONS Respond to custome Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • Customer Service Representative

    7 days ago

    West Chester, PA, United States Henry Nace - State Farm Agent Full time

    Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Parental leave Training & development ROLE DESCRIPTION: As a Customer Relations Representative with Henry Nace Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...

  • Patient Service Representative

    2 weeks ago

    West Chester, PA, United States Premier Orthopaedics Full time

    Patient Service RepresentativeLocation: West Chester Organization: Philadelphia Hand to Shoulder Center, a partnered organization of Premier Orthopaedics Overview Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Patient Service Representative to join our team at our West Chester office. As two of the...