Medical Imaging Scheduler

2 weeks ago

Berkeley, CA, United States Kavaliro Full time

Our client is seeking a Medical Imaging Scheduler / Receptionist for a contract opportunity. Under the supervision of the department supervisor, this position provides comprehensive clerical and administrative support in a high-volume medical imaging center. The role is responsible for ensuring smooth patient flow, maintaining accurate records, and delivering exceptional customer service to patients, physicians, and staff.

Key Responsibilities :

  • Provide front-desk reception and clerical support, including answering phones, scheduling appointments, and greeting patients in a professional and courteous manner.
  • Register patients, verify insurance eligibility and benefits, process authorizations, and inform patients of financial responsibility.
  • Request prior imaging studies from referring physicians and other medical facilities; process requests for records, reports, and imaging CDs.
  • Coordinate and schedule imaging procedures across modalities such as ultrasound, mammography, x-ray, and bone densitometry.
  • Suppo technologists, physicians, and supervisors by managing data entry, compiling reports, and assisting with daily departmental operations.
  • Handle patient concerns promptly and refer significant issues to the supervisor as needed.
  • Maintain accurate filing systems, manage correspondence, and ensure confidentiality of all patient information.
  • Participate in departmental quality improvement, compliance, and staff development initiatives.
  • Maintain a clean and organized workspace and waiting area.

Required Skills & Experience :
  • Minimum of 6 months of work experience in a radiology department required.
  • Two plus (2+) years of experience as a medical receptionist, preferably in a radiology or imaging environment, preferred.
  • Working knowledge of medical office procedures and medical terminology preferred.
  • Proficient with basic computer and keyboarding skills.
  • Strong verbal and written communication abilities.
  • Excellent customer service and interpersonal skills.
  • High attention to detail and accuracy.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong teamwork and problem-solving skills.
  • Ability to read and interpret written instructions, perform basic math calculations, and follow standardized procedures.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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