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Service Receptionist

3 weeks ago

Brentwood, TN, United States Lexus of Nashville Full time

Now Hiring: Full-Time Service Receptionist | Lexus of Cool Springs

Are you organized, friendly, and ready to be the face of a luxury brand? Lexus of Cool Springs is seeking a Full-Time Service Receptionist who brings professionalism, a positive attitude, and excellent multitasking skills to our high-performing team.

This is your opportunity to build a career with one of the most respected names in automotive excellence - all while enjoying a supportive work environment, consistent hours, and top-tier benefits.

Compensation & Schedule

  • Starting pay: $16/hr - increases to $17/hr after 90 days

  • Weekly pay

  • Full-time hours

  • Closed Sundays and major holidays – we value work-life balance

Benefits That Work for You

  • Health & Dental Insurance – Comprehensive plans to keep you covered

  • Paid Vacation Days

  • Lexus Paid Training – Grow your skills and expand your career

  • Vehicle Reimbursement Program

  • IRA Match Program – Invest in your future

  • Christmas Club Program – Helping you plan ahead for the holidays

What You'll Be Doing

  • Warmly greet service customers and determine the reason for their visit

  • Guide guests to the appropriate department or advisor, and make introductions as needed

  • Answer and route incoming phone calls, or take clear and detailed messages

  • Assist customers with loaner vehicle coordination

  • Schedule service appointments and maintain appointment logs

  • Occasionally drive customer vehicles to and from service areas

  • Ensure clear, courteous communication with both customers and team members

  • Support daily dealership operations as needed

  • Handle both indoor and outdoor tasks - in all seasons - with professionalism

What We're Looking For

  • A friendly, polished, and professional demeanor

  • Excellent verbal communication and interpersonal skills

  • Strong attention to detail and the ability to multitask effectively

  • Punctual and dependable, with a commitment to customer service

  • Comfortable working in a fast-paced environment and adapting to changing priorities

  • Previous experience in customer service or front desk roles is a plus

  • Must maintain a presentable and professional appearance

Why Work With Lexus of Cool Springs?

Because you're not just applying for a job - you're starting a career with a company that values your potential, rewards your dedication, and supports your success every step of the way.

Ready to bring your energy and professionalism to a brand that's known for excellence? Apply today and start your journey with Lexus of Cool Springs.

All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.