Benefit Verification Specialist

5 days ago

The Colony, TX, United States Medix Full time

We are looking for detail-oriented and reliable individuals to join our team for a short-term contract to support our annual re-verification season. In this vital role, you'll be helping patients confirm their healthcare insurance coverage is active and accurate for their prescription drug products. This position is a great opportunity to apply your experience in the healthcare insurance industry.

Your Day-to-Day Responsibilities:

  • Complete a high volume of outbound calls to patients to re-verify their insurance details.
  • Clearly and professionally communicate with patients, payers, providers and pharmacies to gather necessary information, ensuring a positive and seamless experience.
  • Document patient information and verification outcomes accurately in our system.
  • Work collaboratively with team members to meet daily and weekly re-verification goals.
  • Maintain a high level of confidentiality and adhere to all HIPAA regulations.
  • Troubleshoot and resolve basic patient inquiries regarding the re-verification process.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

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