Desk Assistant
2 weeks ago
Posting Details
Position Information
Working Title
Desk Assistant (Student Employment)
Department
University Housing
Type of Work Study
Institutional, Federal
Building/Office Location
NC - Norse Commons
Work Schedule
Flexible schedules, but applicants must be able to work a minimum of 5 hours per week.
IMMEDIATE OPENINGS AVAILABLE
This position is available for both the summer semester and the regular academic year, and we are actively hiring for both.
Job Description
University Housing operates service desks in Boothe and East Village, both staffed by Student Desk Assistants. Desk Assistants play a vital role in the University Housing operation, offering support to students. These student employees serve as key resources, administrators, and security supporters for residents.
Primary Responsibilities
Desk Assistant are primarily responsible for articulating to students the values, philosophy, and policies of University Housing and the university, and represent University Housing as a role model in all facets of university life. While performing the duties of this job, a Desk Assistant is regularly required to:
- Effectively communicate and give directions to students
- Ensure building security by monitoring access points
- Prevent unauthorized individuals from entering the dorms
- Read and understand policy and procedure manuals
- Prepare reports and correspondences as needed
- Respond to duty situations according to university protocol
- Work independently without continuous supervision
- Meet deadlines set by housing professional staff
- Respond immediately to issues and concerns of residents
- Attend weekly staff meetings to stay informed and engaged
- Perform check-ins and check-outs for residents
- Complete equipment check-ins and check-outs
While serving as a Desk Assistant, working with Desk Managers (DMs), other Desk Assistants (DAs), Resident Assistants (RAs), and other housing staff is frequent and common.
Desk Assistants can regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, able to move through three story building via stairs, able to climb, and descend stairs while carrying supplies, materials and/or furniture as needed.
Qualifications
Per NKU's Employment Policy, U.S. Citizen students are permitted to work up to 25 hours per week during the academic year, provided they are enrolled in at least six credit hours. International students may work up to 20 hours per week during the academic year and must be enrolled in at least 12 credit hours. Desk Assistants are required to be available for weekend and overnight shifts during both the academic semesters. During the summer and breaks, students can work up to 35 hours per week, provided they are enrolled in the previous Spring semester or intend to enroll in the upcoming Fall semester. A 2.5 cumulative and semester GPA for undergraduate candidates; 3.5 cumulative and semester GPA for graduate candidates.
In addition, students must be in good standing with the university financially and behaviorally. All interested students must fill-out an online student employment application and attaching a resume.
Any candidate who is offered this position will be required to undergo a pre-employment criminal background check as mandated by state law.
Minimum Education
High School Diploma
Pay Rate
$10/hr - $11/hr shift differential
Posting Detail Information
Requisition Number
20251879
Job Open Date
07/16/2025
Job Close Date
06/30/2026
Quick Link
https://jobs.nku.edu/postings/14987
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