Shift Lead Manager
2 days ago
To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food.
To our team members, Zaxby's is a family.
Looking for a great career? We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
*In this Leadership position after training is completed with-in 6 months to a year with drive and determination - work towards your goal to be an Assistant Manager.
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 21 years of age or older
- High School Education or equivalent
- Ability to work a minimum of 30-40+ hours per week
- Flexible Schedule
- Full Time position
- Work nights, weekends required.
- Leadership Qualities and experience along with Excellent Customer Service Skills
- Ability to Multi-Task
- Create a Positive Environment
- Free Meals on the Clock
- Team member recognition program
- Team member referral bonus
- Flexible Hours
- Incentives
Responsibilities:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
- Zaxby's Front of House Development Plan
- Hands-on stations training
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby's brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Accurately complete, package, and present guest orders
- Flexible work schedules
- Provide Positive work environment.
- Lead crew and personnel on each shift, including cashiers and cooks.
- Make sure all guests are greeted and lead crew to greet each guests.
- Positive Attitude
- Adaptable
- Inventory management: the management of food costs.
- Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
- Hiring and scheduling staff to provide quality guest experience while managing labor expense.
- Insure that daily cash drawers, safe and credit cards are balanced.
- Operate the store to meet or exceed budgeted operating goal.
- Insure that all product quality standards are met.
- Create an environment of quality within your store.
- Lead a team well and coach the performance of others.
- Non-slip shoes
- Monday to Friday
- Night shift
- Weekend availability
- Flexible schedule
- Employee discount
- Health insurance
- Dental insurance
- Paid training
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