AV Systems Integration Specialist

2 days ago

Boston, MA, United States cb20 Inc Full time

cb20 is the Capital Region's solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the world's leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business.

You will specialize in the configuring, readying, and troubleshooting of software/network-based audio-visual product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.

Responsibilities and Duties:

  • Execute assigned configuration tasks within deadlines both in the configuration lab and the field
  • Rack fabrication of AV systems in the configuration lab
  • Verify systems integration wiring connectivity and terminations in the lab
  • Analyze and resolve configuration issues in a timely manner
  • Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds
  • Configuration of major brands of collaborative solutions such as Neat, Logitech, Polycom, Cisco
  • Verify systems installation wiring connectivity and terminations in the field
  • Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
  • Perform end-user training on specific software applications and interfaces requiring client interaction
  • Configuration of manufacturer applications, interfaces, and products based on system/client requirements
  • Assist in system solutions analysis, design, development, and testing activities as needed
  • Develop and maintain configuration policies and procedures
  • Review and recommend changes to existing configuration processes
  • Provide technical guidance to junior specialists in their assigned job duties
Required Skills:
  • At least 5 years of experience in AV Installation, Commissioning and Service
  • AVIXA CTS/CTS-I and CQT preferred
  • Experience with Microsoft Teams, Zoom, and WebEx as Conferencing Platforms
  • Good working knowledge and ability to troubleshoot of Crestron, BIAMP, Extron and QSC
  • Experience with AV industry software platforms. Any direct programming experience is a plus
  • Strong Networking skills. Any specific certifications or training is a plus
  • Proven experience in commercial AV installations including projectors, projection screens, video displays, video walls, cabling, rigging, and rack wiring
  • Use of hand tools and aerial lifts including but not limited to; crimp and compression tools, Hilti or Hilti/type charge loaded tools, RJ45 crimpers, Dsub and soldering skills required
  • Experience with Audio tuning, equalization and DSP Programming
  • Organized, proactive and good communication skills

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