IMT Customer Support

Job Summary: The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT...

Job Summary: The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT...

Job Summary: The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT...

Job Summary: Responsible to provide supervision, oversight and direction to the IMT Training team, including assistant managers, principal trainers, credentialed trainers, and Clinical Support Staff. Supports the scope and development of staff. Develops strategy and provides support for training of end-users in EPIC or other identified software applications....

Job Summary: Responsible to provide supervision, oversight and direction to the IMT Training team, including assistant managers, principal trainers, credentialed trainers, and Clinical Support Staff. Supports the scope and development of staff. Develops strategy and provides support for training of end-users in EPIC or other identified software applications....

Job Summary: Responsible to provide supervision, oversight and direction to the IMT Training team, including assistant managers, principal trainers, credentialed trainers, and Clinical Support Staff. Supports the scope and development of staff. Develops strategy and provides support for training of end-users in EPIC or other identified software applications....

Job Summary: Responsible to provide supervision, oversight and direction to the IMT Training team, including assistant managers, principal trainers, credentialed trainers, and Clinical Support Staff. Supports the scope and development of staff. Develops strategy and provides support for training of end-users in EPIC or other identified software applications....

Job Summary: Responsible to provide supervision, oversight and direction to the IMT Training team, including assistant managers, principal trainers, credentialed trainers, and Clinical Support Staff. Supports the scope and development of staff. Develops strategy and provides support for training of end-users in EPIC or other identified software applications....

Why Upstate Medical University:SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees.The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital;...

Why Upstate Medical University:SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees.The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital;...