Trader Support

6 days ago

Houston, TX, United States eTeam Full time
Title: Trade Support Engineer
Location: Houston, TX Onsite
6 Months of Contract

Requirements:
Relevant Information Technology or Management Information Systems education at bachelor's degree level or equivalent (qualified associates deg.)
Minimum of 2-3 years of desktop or infrastructure support experience preferably in End-User environment
Excellent English language communication skills
Strong technical knowledge of industry standard PC technologies and the Trading user desktop environment
Experience with call-logging systems (i.e., ServiceNow)
Excellent customer-facing, interpersonal skills
Affinity with both technology and business processes
Ability to deal with business and IT management at all levels
Ability to priorities in a demanding environment with multiple deliverables
Self-starter, reliable and able to work with minimum supervision
Strong knowledge of Windows OS, MS Office products (M365), Exchange, AD
Awareness of market data feed services (i.e., Reuters, Bloomberg ICE, MarketView)
Knowledge of development/scripting tools (i.e., Excel, VBA, Java, Power Shell, MS Power Platform)
Knowledge of support, troubleshooting processes and ITIL certification a plus

Accountabilities:
Provide effective IT floor support to resolve immediate operation issues to minimize impact; 1st level troubleshooting; Windows OS, PC, network, Microsoft Office (M365 suite), Exchange and Active Directory, trading specific packages, external information services, online trading platforms, bespoke trading applications
Maintain good working relationship with stakeholders such as the Trading business users, IT Service Desk and partners, vendors, and IT management
Work collaboratively within Shell IT (i.e., Service Assurance team, Enterprise Services and Application Operations) to coordinate effective resolutions to operational issues
Ensure all required security, compliance and equipment demand processes and procedures are followed
Facilitate local deployment of software and hardware rollouts, as required
Provide support during the regional annual Business Continuity tests
Balancing satisfying user requests while adhering to the IT policies and processes
Apply technical acumen towards continuous improvements to processes and tools both inside the team and to support the business

  • Trader Desktop Support

    2 weeks ago

    Houston, TX, United States Central Business Solutions Full time

    Job Description: Trade Floor Support Location: Houston, TX (ONSITE) Job Description: Trader Support provides dedicated in-person ('on the floor') business proximate IT support to Traders and Front Office Commercial staff, workers with real-time impacts to the trading business. The team serves as a first point of contact for all Trading IT issues, of which...

  • Trader Desktop Support

    2 weeks ago

    Houston, TX, United States Central Business Solutions Full time

    Job Description: Trade Floor Support Location: Houston, TX (ONSITE) Job Description: Trader Support provides dedicated in-person ('on the floor') business proximate IT support to Traders and Front Office Commercial staff, workers with real-time impacts to the trading business. The team serves as a first point of contact for all Trading IT issues, of which...

  • Trader - NAPHTHA

    2 weeks ago

    Houston, TX, United States Aramco Services Company Full time

    Aramco Trading AmericasTrader - NAPHTHA (1710)Light Distillates Trading Staff - Houston, TX - Full TimeOVERVIEW: The Naphtha Trader will be a member of the Aramco Trading Americas Light Distillates trading team. The team has responsibility for acquisition, disposition, optimization, and price-risk management for Aramco's refinery system along with 3rd party...

  • Trader - NAPHTHA

    6 days ago

    Houston, TX, United States Aramco Services Company Full time

    Aramco Trading AmericasTrader - NAPHTHA (1710)Light Distillates Trading Staff - Houston, TX - Full TimeOVERVIEW: The Naphtha Trader will be a member of the Aramco Trading Americas Light Distillates trading team. The team has responsibility for acquisition, disposition, optimization, and price-risk management for Aramco's refinery system along with 3rd party...

  • Trader - NAPHTHA

    2 weeks ago

    Houston, TX, United States Aramco Services Company Full time

    Aramco Trading AmericasTrader - NAPHTHA (1710)Light Distillates Trading Staff - Houston, TX - Full TimeOVERVIEW: The Naphtha Trader will be a member of the Aramco Trading Americas Light Distillates trading team. The team has responsibility for acquisition, disposition, optimization, and price-risk management for Aramco's refinery system along with 3rd party...

  • Sr. Crude Trader

    6 days ago

    Houston, TX, United States Marathon Petroleum Corporation Full time

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary Crude Oil Trading is part of Global Feedstocks Value Chain (GFVC), a cross-functional organization that purchases/sells, plans,...

  • Sr. Crude Trader

    1 week ago

    Houston, TX, United States Marathon Petroleum Corporation Full time

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary Crude Oil Trading is part of Global Feedstocks Value Chain (GFVC), a cross-functional organization that purchases/sells, plans,...

  • Sr. Crude Trader

    2 weeks ago

    Houston, TX, United States Marathon Petroleum Corporation Full time

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary Crude Oil Trading is part of Global Feedstocks Value Chain (GFVC), a cross-functional organization that purchases/sells, plans,...

  • Sr. Crude Trader

    1 week ago

    Houston, TX, United States Marathon Petroleum Corporation Full time

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Position Summary Crude Oil Trading is part of Global Feedstocks Value Chain (GFVC), a cross-functional organization that purchases/sells, plans,...

  • Power Trader

    2 weeks ago

    Houston, TX, United States Calpine Full time

    Description Calpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 77 power plants in operation represents over 27,000 megawatts of generation capacity. Through wholesale power operations and its retail businesses, Calpine serves customers in 22...