Clinical Consultant

2 weeks ago

Boston, MA, United States Omnicell Full time
Job Description

Position Summary

The Clinical Consultant, Central Pharmacy serves as a key partner internally and externally, responsible for scoping and advancing deals efficiently without compromising customer satisfaction. This role functions as a subject matter expert in healthcare workflows, lean processes, and clinical product education, acting as a strategic partner for Omnicell customers. The Consultant delivers guidance to facilities evaluating or utilizing Omnicell automation and software, ensuring optimal customer outcomes and supporting the expansion of Omnicell's portfolio. Responsibilities include leading discussions and presentations with stakeholders, addressing clinical issues and concerns, performing workflow assessments, building business case strategies, and coaching clients to secure internal support for strategic initiatives.
Responsibilities
  • Engage in solution design during pre-sale and collaborate post-sale with Omnicell teams to enhance the customer lifecycle.
  • Serve as a healthcare and central pharmacy expert, communicating Omnicell's suite of services to customers.
  • Provide clinical and workflow expertise, including Omnicell solutions and industry best practices.
  • Develop business case strategies and design optimal technology solutions, aligning customer medication management with key performance indicators (KPIs) and future vision.
  • Support the development of best practices for medication management and technology adoption.
  • Ensure continuity and knowledge transfer from pre-sale through implementation.
  • Serve as a resource to customers on hospital practice and medication management processes.
  • Lead assigned projects as identified by leadership.
  • Assist with training and development initiatives.
  • Identify opportunities for cross-selling Omnicell products, including add-on and replacement solutions, to establish a foundation for customer success.
  • Support regional quota attainment, account strategy development, and growth and referenceability in assigned accounts.
Required Knowledge, Skills, and Abilities
  • Excellent written and verbal communication and presentation skills.
  • Strong interpersonal abilities.
  • Emotional intelligence and executive presence.
  • Ability to travel 50-80% of the time.
Preferred Qualifications
  • Experience with healthcare-related technology.
Basic Qualifications
  • B.S. in Pharmacy, Pharm.D., or bachelor's degree with related experience required.
  • Five (5) or more years of experience in the healthcare industry.
About Us

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do:
  • As Passionate Transformers, we find a better way to innovate relentlessly.
  • Being Mission Driven, we consistently deliver on our promises.
  • Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
  • Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
  • Intellectually Curious, eager to think deeper to learn and improve.
  • In Doing the Right Thing, we lead by example in ALL we do.

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About the Team

Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com.

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

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