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Sr. Service Engineer, Body Structures
3 weeks ago
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role SummaryThe Sr. Servie Engineer, Body Structures is responsible for the end-to-end definition, readiness, and continuous improvement of body sheetmetal service parts and structural service assembly designs. Partnering closely with Engineering, Service NPI, Design, Manufacturing, Quality, Purchasing, and Suppliers in a fast-paced environment. They will drive change management in PLM, ensure accurate BOM and CAD deliverables, and connect field learnings back into production and design to improve repairability, availability, and cost.
Responsibilities- Create clear standards, playbooks, and metrics for service part definition, change management, and supplier engagement; track outcomes and escalate risks early.
- Drive cross-functional alignment with Engineering, Service NPI, Design, Manufacturing, Quality, and Purchasing to ensure service part feasibility, manufacturability, and supply continuity.
- Champion field feedback loops, structured problem solving, and closed-loop corrective actions to improve quality, repairability, and customer satisfaction.
- Work with part suppliers to communicate technical requirements and address questions.
- Create and maintain service part BOMs, CAD, and drawings in the PLM system; ensure all required PLM attributes are accurate and current.
- Identify, define, and escalate emerging service part issues into a closed-loop system for resolution.
- Coordinate return and analysis of key parts replaced in the field to enable root-cause analysis and production fixes.
- Support dealer and field action bulletins related to service parts (safety, compliance, customer satisfaction, service updates).
- Lead/coordinate process development for producing structural service assemblies within defined production parameters, especially BodyInWhite (BIW) scope.
- Maintain service assembly production alignment with the latest production updates via rigorous change management.
- Oversee development of jigs and fixtures required for fabrication of service assemblies.
- Provide input into new vehicle designs to promote repairability and drive a culture of prediction, prevention, and protection.
- Perform change management activities (evaluate service impact, interchangeability, and disposition) as production designs are updated.
- Drive Prediction, Prevention, and Protection culture in everything we do.
- 3-5 years experience designing and releasing structural components
- BS in Engineering or Automotive Technology required
- Experience with development of both aluminum and steel vehicle structures and associated joining methods (e.g. welding, rivets, adhesives) a plus
- Knowledge of engineering software and systems as it pertains to job-related area
- Demonstrated leadership driving service requirements in a cross-team, highly collaborative environment; ability to manage multiple projects across locations
- Strong communication and interpersonal skills; effective with internal and external partners
- High level analytical ability where problems are unusual and complex
Pay Disclosure
Salary Range for California Based Applicants: $107,800 to $134,800 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data PrivacyRivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
