Customer Support Specialist

2 weeks ago

Houston, TX, United States Alphabe Insight Inc Full time
Company Description

Catch Vibe Voice is a modern, customer-focused company dedicated to delivering streamlined service experiences with precision and consistency. We value professionalism, reliability, and strong interpersonal communication. Our team thrives in a supportive environment where individuals are encouraged to grow, contribute ideas, and build long-term careers within the company.

Job Description

We are seeking a polished and motivated Customer Support Specialist to join our team in Houston. This role is essential to ensuring every client interaction is handled with clarity, professionalism, and efficiency. You will serve as the first point of contact for customers, providing accurate information, resolving inquiries, and representing the high standards of Catch Vibe Voice.

Responsibilities
  • Respond to customer inquiries through phone and email with professionalism and accuracy.
  • Provide clear information regarding products, services, and account details.
  • Assist with troubleshooting and problem resolution in a timely manner.
  • Maintain organized records of customer interactions and follow-up actions.
  • Collaborate with internal teams to ensure consistent and effective service delivery.
  • Uphold company service standards and contribute to a positive customer experience.
Qualifications
  • Strong communication skills, both verbal and written.
  • Ability to maintain composure and clarity in customer-facing interactions.
  • Excellent problem-solving abilities and attention to detail.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
Additional Information
  • Competitive salary between $50,000 and $54,000 per year.
  • Professional growth and advancement opportunities.
  • Skill development in communication, service management, and client relations.
  • Supportive and collaborative work environment.
  • Full-time position with consistent stability and long-term potential.

  • Customer Support Specialist

    2 weeks ago

    Houston, TX, United States Swift7 Consultants Full time

    Job Description Job Description We are seeking a dedicated Customer Support Specialist to join our dynamic team in Tampa, FL. This role is ideal for individuals who are detail-oriented, highly communicative, and passionate about helping clients resolve inquiries with professionalism and accuracy. You will serve as a reliable point of contact, ensuring each...

  • Customer Support Specialist

    4 days ago

    Houston, TX, United States DealerBuilt Full time

    At DealerBuilt, we empower people to achieve their unique ambitions. DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, Desking, F&I Menus, Equity, Telephony, Fraud Protection, Service Lane Tools, and Marketing...

  • Customer Support Specialist

    6 days ago

    Houston, TX, United States DealerBuilt Full time

    At DealerBuilt, we empower people to achieve their unique ambitions. DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, Desking, F&I Menus, Equity, Telephony, Fraud Protection, Service Lane Tools, and Marketing...

  • Customer Support Specialist

    1 week ago

    Houston, TX, United States DealerBuilt Full time

    At DealerBuilt, we empower people to achieve their unique ambitions. DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, Desking, F&I Menus, Equity, Telephony, Fraud Protection, Service Lane Tools, and Marketing...

  • Customer Support Specialist

    1 week ago

    Houston, TX, United States DealerBuilt Full time

    At DealerBuilt, we empower people to achieve their unique ambitions. DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, Desking, F&I Menus, Equity, Telephony, Fraud Protection, Service Lane Tools, and Marketing...

  • Customer Support Specialist

    4 days ago

    Houston, TX, United States DealerBuilt Full time

    At DealerBuilt, we empower people to achieve their unique ambitions. DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash. Our portfolio includes Enterprise Retail Cloud DMS, Document Management, CRM, Desking, F&I Menus, Equity, Telephony, Fraud Protection, Service Lane Tools, and Marketing...

  • Licensed HVAC Sales

    2 days ago

    Houston, TX, United States Gilbert' Air Specialist Full time

    Job Description Job Description Gilberts Air Specialist: Licensed HVAC Sales & Service Specialist Location: Houston, Texas About Us: Gilberts Air Specialist has been trusted for over 30 years, delivering reliable HVAC solutions to our valued residential and commercial clients. With a focus on quality, inclusivity, and expertise, we are at the forefront of...

  • Licensed HVAC Sales

    6 days ago

    Houston, TX, United States Gilbert' Air Specialist Full time

    Job Description Job Description Gilberts Air Specialist: Licensed HVAC Sales & Service Specialist Location: Houston, Texas About Us: Gilberts Air Specialist has been trusted for over 30 years, delivering reliable HVAC solutions to our valued residential and commercial clients. With a focus on quality, inclusivity, and expertise, we are at the forefront of...

  • Customer Support | Cruise Specialist

    8 hours ago

    Houston, TX, United States Destination Knot Full time

    Job Title: Cruise Travel Specialist Location: Remote Company: Destination Knot Overview Destination Knot is seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you'll guide travelers in finding the perfect itinerary. Key Responsibilities: Recommend...

  • Technology Support Specialist

    3 days ago

    Houston, TX, United States Sunnova Energy International Inc. Full time

    Technology Support Specialist – Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free...