Field Service Technician I

About Copeland

Join our global climate technologies company that is engineered for sustainability. At Copeland, we focus on creating efficient residential, commercial, and industrial environments through HVACR technologies, protecting temperature-sensitive goods in the cold chain, and ensuring comfort across the globe. With our advanced engineering, design, and manufacturing combined with leading brands, we are shaping the future of climate technology.

Whether you are seeking a career change, exploring opportunities as an undergraduate, or are a recent graduate, we have roles that will challenge you and allow you to make an impact. Start your journey with us today

No calls or agency requests please.

Job Description

As a Field Service Technician I, you will play a vital role in supporting the installation, start-up, and commissioning of our Copeland control systems within commercial refrigeration and building management settings. This entry-to-intermediate position offers hands-on experience with retail refrigeration systems under the guidance of experienced specialists. You will be required to travel extensively, attending to fieldwork while establishing strong relationships with customers and team members.

IN THIS ROLE, YOU WILL:

• Conduct basic on-site installation, start-up, and verification of Copeland Retail Solutions products.

• Terminate low-voltage control wiring and confirm I/O connections.

• Load and fine-tune control programs with assistance from senior specialists.

• Provide foundational troubleshooting support to maintain operational systems.

• Review and interpret store layouts and wiring diagrams with guidance.

• Support commissioning activities for new stores and remodels, along with necessary documentation.

• Accurately complete all required documentation, including Field Service Reports and expense reports.

• Offer basic training to contractors and on-site personnel regarding Copeland hardware and software.

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• 1-3 years of experience in refrigeration, HVAC, or control systems.

• An Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.

• A foundational understanding of refrigeration systems, control logic, and building automation.

• Proficient with computer applications including word processing, spreadsheets, and email.

• Familiarity with controllers such as Copeland, Danfoss, or Carel is preferred.

• Willingness to travel up to 85-90%.

• Must possess legal work authorization in the United States; sponsorship is not available for this role.

Remote Work Arrangement:

This role is fully remote, with occasional travel to Copeland sites for team collaboration and customer engagement. We emphasize a productive and interconnected culture, allowing you to work closely with your team to navigate operations effectively.

The salary range for this role is $70,000-$85,000 annually, based on qualifications and experience.

Working Conditions:

In this role, you may encounter moving mechanical parts, varying weather conditions, extreme temperatures, and potential electrical hazards. Additional exposure can include wet environments, heights, fumes, and vibrations.

Our Commitment to Our People

At Copeland, we are driven by the purpose of sustainability, ensuring a better future through technologically advanced HVACR solutions. Our employees are our foundation; we cultivate a culture of collaboration, passion, and personal development, offering flexible and competitive benefits to support your needs.

Our Commitment to Diversity, Equity & Inclusion

We value diversity and aim to create an inclusive environment where everyone feels respected and valued. Our diverse culture is essential for innovation and customer service excellence.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer, providing equal consideration for employment regardless of diverse backgrounds.