Shift Supervisor

2 weeks ago

Lake Elsinore, CA, United States Miguel's Jr Full time
Join Miguel's Family

Do you believe food is more than just a meal? At Miguel's, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.

We're looking for someone who:

  • Has a contagious smile & a passion for creating positive experiences.
  • Excels at communication and building rapport with guests.
  • Thrives in a team environment and is always willing to help.
  • Maintains a positive and can-do attitude.
  • Has flexible availability, including nights and weekends (a plus).
We offer:
  • Great Compensation (DOE)
  • Paid Time Off (PTO) & (PSL) Paid Sick Leave
  • Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
  • Company Paid Life Insurance
  • 401(k) Plan with up to 4% Company Match
  • One Year Anniversary Day
  • Free Employee shift meal
Shift Supervisor Position Summary:

The Shift Supervisor serves as the primary leadership in both business and people during a shift alongside the GM, or AGM if applicable in that location, or on own. The Shift Supervisor should also be fluent and participating in all facets of FOH and BOH operations. The role of Shift Supervisor is considered a key developmental position to future AGM and GM opportunities.

Essential Duties and Responsibilities
  • Supervise staff and their work together with GM and AGM to ensure optimum shift to shift performance for guests and team members. However, when on own this individual is the go-to resource and decision maker responsible for all aspects and decisions driving the specific shift.
  • Communicates with following shift's supervisor to ensure a prepared handover of both team and business with forethought and care.
  • May assist GM with interviewing and hiring of new Team Members
  • Rallies team and personally provides exceptional Guest Service
  • Enforce rules and regulations as described in the Miguel's Restaurants Employee Handbook
  • Bilingual (Spanish) understanding and conversational proficiency are a plus.
  • Maintaining office duties and paperwork as required
Requirements
  • 1-2 years of supervisory experience in the food service industry.
  • Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
  • Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
  • High School Diploma or Equivalent
Additional Info

Physical Demands and Work Environment:
  • The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment
Job Details:
  • Career Advancement/Career Plan: We promote heavily from within.

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