Information Systems Administrator
2 weeks ago
Are you a hands-on IT professional who enjoys solving problems and keeping systems running smoothly? Join Central Payments and play a critical role in supporting our technology infrastructure while partnering with teams across the organization to drive efficiency, security, and innovation.
What You'll Do
- Manage and oversee day-to-day operations of the internal Help Desk, including ticket flow and issue resolution
- Administer enterprise systems such as Office 365, email, web security tools, and Azure cloud environments
- Partner with managed IT providers to handle escalations, system outages, SLA performance, and ongoing support needs
- Install, configure, and maintain computers, mobile devices, networking equipment, and office technology
- Deploy and manage third-party software applications, hardware, and user access in alignment with company security standards
- Track and maintain IT assets, hardware inventories, and software licensing
- Ensure compliance with corporate security policies related to system access, hardware, and data protection
- Develop and maintain technical documentation, system procedures, and training materials
- Support data-related troubleshooting, documentation, and storage management
- Collaborate with internal stakeholders to improve and optimize information systems and infrastructure
- Make a direct impact by owning and improving core IT operations
- Work cross-functionally with teams and leadership in a growing fintech environment
- Gain exposure to modern cloud-based systems and enterprise technologies
- Be trusted as a key technical resource and partner across the organization
- Strong experience supporting Windows environments and Microsoft 365 applications
- Working knowledge of mobile platforms including iOS, Android, and Chrome OS
- Experience managing help desk or ticketing platforms
- Excellent analytical and problem-solving skills
- Strong communication skills with the ability to collaborate across teams and vendors
- Ability to manage multiple priorities, deadlines, and technical issues efficiently
- A proactive mindset with an interest in improving systems and processes
- Bachelor's degree in Computer Science or a related field, or equivalent experience
- 3+ years of experience in information systems, IT infrastructure, or systems administration
- Opportunities for professional growth and development
- A supportive team culture where your voice is heard
- An in-person role, offering hands-on collaboration with our onsite teams and systems
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